Field Service IT News For VARs — September 23, 2014
By Cheryl Knight, contributing writer
In the news, M2M technologies have ROI in field service, the 2014 FLEET Learning Expo and Efficient Technology Symposium is taking place this week, and why VARs can expect delays from the Federal Motor Carrier Safety Administration (FMCSA) in the wake of Anne Ferro’s departure as the administrations head.
M2M Enhance Customer Service In Field Service
Machine-to-machine (M2M) technologies help enhance the customer experience in the field. An Intelligent Utility article discusses how you can help your field service clients use M2M devices to help spot trends or patterns and take the actions needed to alleviate problems before they have a chance to take root.
2014 FLEET Learning Expo And Efficient Technology Symposium
In an effort to help fleets become greener, the NAFA Old Dominion Chapter, in conjunction with Virginia Clean Cities, is hosting the 2014 FLEET Learning Expo and Efficient Technology Symposium. Set to take place over two days at the DoubleTree Hotel in Virginia Beach, VA, from September 24 to the 25, the event features educational training sessions and speakers talking about alternative fuel use in today’s fleets.
Fleet Management Trends Predicted For 2015
A Future Now report from Innovation Group reveals a future of technology-led vehicles, led primarily by innovations in the use of Big Data and telematics. As fleet management systems gain greater access to all the data available to them, companies can look for better integration between enterprise resource planning (ERP) and customer relationship management (CRM).
Delays Expected From FMCSA
VARs should note that with the departure of Anne Ferro as head of the FMCSA, they can expect delays in the implementation of new regulations, including the electronic logging device mandate.
Field Service IT Talking Points
Women hold a strong role in the tech field. Check out this What’s Your Tech article looking at “Four Standout Women in Tech for the 2014 Women of Influence Awards.”
Supplier quality still comes in at the top of the list for fleet managers, according to a FleetWorld article.
What key strategies have had an impact on the mobile workforce? Read more in this Business 2 Community article.
For more news and insights, visit BSMinfo’s Field Service Tech Center.