Finding Your Way with Payment Solutions
By Paul Constantine, president, ScanSource POS and Barcode
Finding new ways to deliver enhanced service and support to end users is increasingly important for resellers today. The more value a reseller can add to the relationship, the more likely the end user will look to them as a trusted advisor for all of their technology needs. ScanSource POS and Barcode is committed to delivering new services that enable resellers to better serve their customers. Payment Solutions Suite does just that. It is a true end-to-end service that offers resellers a one-stop provider for every payment processing need their customers may have.
ScanSource works with the industry’s leading pointof- sale hardware manufacturers, while also providing payment processing services, including configuration, key injection, merchant services with PCI compliance assurance, and packaging and shipping to the customer on behalf of the reseller.
By offering electronic payment solutions to their enduser customers, ScanSource resellers are provided a new recurring revenue stream since merchant services, batching, and processing were previously handled by third-party companies that received all associated fees. ScanSource also provides a secure, in-house key injection facility that injects POS terminals with a networkspecific debit key. Resellers no longer have to re-ship terminals to an outside vendor for injection, improving delivery times and decreasing shipping expenses.
What’s more, the ScanSource team keeps up with all of the changes and legislation that impact businesses related to PCI compliance, so that resellers don’t have to worry about exposing themselves and their end-user customers to the risk of non-compliant POS solutions. With this level of support in place, resellers can focus on their business and let ScanSource manage the details.
Working with a partner, like ScanSource, that can provide a full suite of products and services, enables resellers to more quickly ramp up their knowledge and deliver the best solutions to their customers. And by offering payment solutions to their end-user customers, resellers not only have the opportunity to deliver hardware, they also have a chance to broaden their offering with the security and software components that make the solution work. One solution does not fit all, so becoming educated on the specific needs of the end user is critical for resellers looking to serve as partners that can provide customized solutions.
What’s more, with the growth of mobile payment processing options, new opportunities abound. And now is the time for resellers to offer payment solutions that can help them lead their customers into the future.
Competition is fierce in the channel. It’s critical for resellers to differentiate themselves — payment processing is an excellent niche to help make that happen.