Newsletter | October 9, 2013

10.09.13 -- Get Your Managed Services Act Together!

Business Solutions Newsletter

| Storage & General Computing Edition

In This Issue:


How To Show Your IT Value ... And Become A Trusted Advisor
This articles outlines how top MSPs and IT service providers are using standardized reports to demonstrate breakthrough value, retain more customers, and become trusted advisors to their SMB customers.
Learn more...

Sponsor

Scaling Managed Services With A Third-Party NOC Partnership

Scaling Managed Services With A Third-Party NOC Partnership

Third-party NOC services are the means by which managed services providers (MSPs) can deliver a foundation of services to their customers at fixed, known, and predictable costs; gain access to new technologies and support resources; and grow business without tremendous capital investment. Through third-party network operation center (NOC) partnerships, MSPs achieve an accelerated time to value, lower development costs, access to extensive research and operational experience, access to scalable infrastructure and expert resources, and faster returns on investment. Learn more.

Service Desk Solution Helps MSP Attract Larger Accounts
Resolving customer problems can hit your bottom line in unforeseen ways. You probably know the immediate costs in time, labor, and equipment. What about the impact when project demands exceed your expectations — or capabilities?
Learn more...

Evolving Your IT Services Offering In A Modern Mobile World
In this article, you’ll see how cutting-edge IT service providers are charting a course in the new world of mobility driven IT services to meet the mobile device management needs of their clients through service and solution oriented best practices.
Learn more...

Get Your Managed Services Act Together!
By Jay McCall, networking and managed services editor
This MSP made four changes to its business model, which led to an almost immediate 600 percent improvement in profitability plus double-digit revenue growth.
Full article...

Cloud Computing Study Indicates Challenge Is To Keep Up With Demand
By Bernadette Wilson, associate editor
According to CompTIA's 4th Annual Trends in Cloud Computing study, the cloud market is maturing with revenue and profits growing. Along with this good news, however, there is also some evidence that the cloud market is experiencing growing pains.
Full article...

Executive Commentary

Channel Vendor/Partner Relationships: How Opposites Attract And Stay Together — Or Not
By Dede Haas

If a channel sales partnership is to be successful, it’s all about the relationship between the vendor and the partner. There can be all kinds of fancy channel programs and spiffs, but if the channel partner does not feel treated as a legitimate business partner, the partnership will not work.
Full article...

White Paper

5 Reasons Not To Build Your Own: A Better BDR Revenue Model

This article outlines the reasons why an MSP will benefit from partnering with the right BDR vendor vs. attempting to build their own. Learn the top five reasons MSPs need to evaluate when considering a “do-it-yourself” BDR.
Learn more...

News

StorageCraft Extends Reduced-Rate Offer For Cloud Services

The ASCII Group Awards AVG Managed Workplace/ AVG CloudCare The Coveted ASCII Cup 2013

IT Nation Equips Partners For Success

Featured Webinar

Accelerate Your Managed Services With The MSP Playbook

Making the decision to become an MSP involves change at every level of you organization, including sales, service delivery, and management.  The MSP Playbook is designed to equip potential MSP’s with the guidance required to quickly and efficiently launch their services, while utilizing industry best practices at every organizational level.
Read more...

Shows And Events

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

IT Nation
November 13 to 15, 2013 | Orlando, FL

Featured Products And Services

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AVG Anti-Virus 2012
AVG Anti-Virus 2012

Product Details
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AVG Technologies USA, Inc.

KineticCloud Backup For Remote And Branch Offices
KineticCloud Backup For Remote And Branch Offices

Product Details
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ConnectWise PSA
ConnectWise PSA

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ConnectWise


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