Case Study | March 20, 2012

Golf Entertainment Facility Sees Immediate ROI With New Inventory Control System

Source: Wasp Barcode Technologies

TopGolf is a dynamic entertainment facility with four locations in the U.S. TopGolf combines the basics of golf with cutting-edge technology to create an enjoyable game for players of all experience levels.

One warehouse is in charge of tracking all gaming parts, such as ball dispensers, targets, balls, mats, and various technical pieces that keep games up and running. For years, the TopGolf warehouse used spreadsheets to manually maintain inventory records. With the warehouse handling inventory demands for all four U.S. locations via spreadsheet, it was very time consuming to determine which TopGolf locations needed certain equipment, what needed to be shipped and where items were in the reorder process.

"We never had a true handle on inventory in the warehouse and keeping the sites running at full capacity was stressful. We didn't know when orders were coming in and we had difficulty tracking what we were sending out," said Bryan Harej, inventory analyst for TopGolf. "Additionally, if a facility was running low on a part, sometimes we weren't notified until a day or two before it was needed and it would be impossible to get the requested parts to the facility on time."

When Bryan Harej took over as inventory analyst of TopGolf in October 2011, his number one goal was to put an inventory system in place.

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