Case Study

Growing MSP Increases Efficiency And Improves Operations With RMM Solution

Source: Solarwinds MSP

GCI has experienced consistent growth even in a challenging economy. This successful growth has been attained by focusing its managed services practice on helping organizations optimize IT operations to make the most of their IT spend.

“We can build the whole IT infrastructure for a business or we can support and maintain that infrastructure with remote system monitoring, onsite IT support, telephone support, dial-in access and tailored support contracts,” says Chris Tate, Director of Product Strategy at GCI. “Our services are flexible and our customer support – both onsite and remote – is unrivaled.”

Headquartered in Lincoln (England), GCI employs over 200 staff members throughout the U.K. including a team of over 50 who are dedicated specifically to managed IT services. Although the managed IT division was established in 1995, the GCI brand was founded in 2005 and the group offers IT support to small to midsized businesses (SMBs) with five to several thousand users, and serves companies both with and without internal IT staff.

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