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The Secret To Selling RMM
By Jay McCall, networking and managed services editor
A former managed services provider offers insider tips about how to sell RMM (remote monitoring and management) services.
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Sponsor
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ScanSource Communications is proud to offer the ShoreTel Unified Communication solution!
The lowest TCO = The fastest ROI
Businesses are under relenting pressure to optimize costs and improve profitability. Watch an Aderdeen TCO webinar to see how upgrading to a modern UC system ensures customers an improved return on investment and high margins for you. Then contact ScanSource Communications at 877-847-7000 to find out more about becoming a ShoreTel partner.
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Managed IT Closet to Cloud
By NetEnrich
Need to know more about what the cloud can add to your business? Hear from our partner, Chris Cramer from IT Works, and our CTO, Varma Kunaparaju, how cloud can add to your business' bottom line.
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Your PSA's Role In Improving Your CRM
By Tigerpaw Software
In this 2-minute video testimonial, Rick Kroll, operations manager at InvisiMax, talks about how his PSA solution not only gives his MSP business CRM functionality, but also how it has helped his company prioritize multiple simultaneous customer service requests.
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Why Your Distributor Is An Invaluable Vendor Management Resource
By Jay McCall, networking & managed services editor
While attending Ingram Micro's SMBA Invitational event recently, I met with several small to midsize VARs and MSPs that shared some of their business challenges with me. One recurring theme that emerged time and time again was vendor management.
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How To Avoid Being Fired By Your Client
By Autotask Corp.
This white paper will help you better understand the critical value and importance of customer surveys to the success of your business and includes specific suggestions on the tools available to help you to automate the delivery of your surveys, the compilation of the data, and instant alerting of responses that need your immediate attention.
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SMBs Are Ready To Embrace Managed Services
By N-able Technologies
With technology becoming more complex and access to skilled IT staff more expensive, remote monitoring and management automation software vendor N-able has gathered managed service providers (MSPs) at its annual N-able Summit to help them learn how to tap the growth potential in the small and medium-sized business (SMB) market.
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How Malware Can Sneak Onto Your Customers' Networks
By AVG Technologies
The method of choice for early virus writers was bundling up their wares in email attachments. Although still a popular method of attack, levels of awareness around email-based malware, together with more effective scanning-technology, means it is no longer as effective as it once was.
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News
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CyberPower Systems Introduces Enhanced SMART Partner Program
CyberPower Systems, a provider of power protection and distribution equipment, recently announced the introduction of their enhanced SMART Partner Program. The program now provides registered VARs a 6% instant partner rebate on all purchases made through CyberPower's authorized distribution partners. Additionally, VARs will now receive an additional 4% rebate for government and education purchases, providing up to a 10% instant rebate.
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dinCloud Places Cloud Control In The Customers' Hands
dinCloud, a cloud transformation company and provider of hosted virtual desktops, recently announced the release of dinManage, an online application that gives its customers complete control over their own cloud environment, including desktops, servers, storage, and network security resources.
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