Newsletter | May 1, 2014

05.01.14 -- How To Build A World-Class MSP

Business Solutions

In This Issue:

Who Else Wants To Dominate The Healthcare Market?
By Mike Monocello, editor in chief
The healthcare vertical — if you’re not selling into this space, you wish you were. If you do sell into the vertical, you want to sell more. I’m very excited to announce that, in addition to our Channel Transitions events this year, Business Solutions has partnered with value-added distributor ScanSource to produce two Smart VAR Healthcare Summits. The goal is to provide inside information on the channel’s fastest growing vertical for VARs already engaged in healthcare and for those who are considering entering the market.
Making the decision to become an MSP involves change at every level of you organization, including sales, service delivery, and management. The MSP Playbook is designed to equip potential MSP’s with the guidance required to quickly and efficiently launch their services, while utilizing industry best practices at every organizational level.

Download and learn:
• MSP services offerings & pricing best practices
• Marketing & selling Managed Services
• Training & Staffing to deliver best in class customer service

Learn more.
Featured Articles
Numa Networks' Pure-Play MSP Strategy Pays Off With N-Able By SolarWinds
When Numa Networks launched in 2009 as a pure-play MSP, they moved from a traditional break-fix IT services model to a proactive approach that addresses on-going customer needs to build their business. Key to their success has been the integration of N-able’s remote monitoring and management (RMM) technology.
The Changing Landscape Of Technology Services
Technology changes in the blink of an eye.  New products or services are introduced and older versions are obsolete almost immediately. The convergence of mobile, Big Data, and the cloud is setting the stage for a new way of working, collaborating, and leveraging business information.
How To Build A World-Class MSP
By Alex Rogers
In most cases, any solution provider can break into managed services and set themselves up for a lifestyle of monthly recurring revenue. However, that revenue stream isn’t solely what will launch your business into the next stage. Alex Rogers, CEO of CharTec, suggests things to consider when you want to move from average to a superior status in managed services.
Security, Mobility Create Opportunities For Solutions Providers In Education
By Bernadette Wilson, associate editor
Business Solutions 2014 Partner Program Insider gave industry experts the opportunity to share their opinions on the top opportunities in the education vertical. According to BSM Editor In Chief Mike Monocello, “Their responses can be boiled down into two main categories: keeping an eye on people and assets, and getting computers into the hands of students.”
Thwarting Cyber-Induced External Business Disruptions
By Ashley Stephenson
Global dependence on the Internet as the backbone for conducting business is leading to a surge in malicious and sophisticated cyber attack activity aimed at interrupting or compromising these economically critical online activities. These threats are frequently referred to as distributed denial of service, or DDoS, attacks.
Federal Cloud Migration: Challenges Bring Opportunities For VARs
By Megan Williams, contributing writer
While migration to cloud platforms presents unique challenges for VARs working with federal agencies, it also offers business opportunities in addressing issues unique to the government sphere.
MSPs And The Cloud: Finding The Right Vendor Partner
By Luke Walling
It’s no secret that the managed services provider (MSP) business is a large market and has been growing steadily. In recent years, it grew by 13 to 16 percent to reach US$60 to 65 billion. The shape of the market continues to evolve and mature. As this happens, MSPs are demanding more, not just from the technology and tools that power their businesses, but also from the vendors that supply them.
The Top VAR Opportunities In The SMB Space
By Bernadette Wilson, associate editor
Business Solutions asked industry experts “Why VARs Should Set Their Sights On SMBs” for the Business Solutions 2014 Partner Program Insider. In addition to the insights in that article, these industry leaders also offer what they believe are the biggest opportunities and significant trends in the SMB space — including network and physical security, and, for SMB retailers, the transition to EMV and online marketing.
Heartbleed: A VAR's Preparedness Kit
By Megan Williams, contributing writer
You’ve undoubtedly seen stock images of injured and bleeding hearts flying across news channels. You may have even changed your Yahoo! and Gmail passwords. Your personal data is safe, but what does the bug mean for your clients?
Most Popular News
Education IT News For VARs
Manufacturing And Warehousing News For VARs
Managed Services, Backup And Recovery, And Networking News
Featured Event
Channel Transitions
East | July 22nd | Boston, MA
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
Industry Events
Channel Transitions East
Tuesday, July 22, 2014
Boston, MA
MAX Conference
September 8 to 10, 2014
Orlando, FL
Featured Products And Services
Datto G Series
Datto G Series
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Datto Inc.
Remote MasterMind For Mobility Mobile Device Management Software
Remote MasterMind For Mobility Mobile Device Management Software
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ConnectWise PSA
ConnectWise PSA
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