Ingenico Group Helps Sleepy's Prepare For EMV, Increase Security And Reduce Costs

Sleepy’s is the largest privately-held specialty mattress and bedding accessories retailer in the U.S. with over 1,000 stores. In 2014, Tom Citrano, Director of Quality Assurance and Dan Dubinsky, Director of System Development at Sleepy’s were tasked with upgrading payment technology by the end of 2015. The EMV migration was approaching and Sleepy’s current payment technology was not prepared to accept EMV chip cards, debit cards, or the new forms of mobile payments, such as Apple Pay. “If you take a look at the industry, payment technology has significantly changed so much in such a short span of time. We knew that we needed to upgrade our point of sale (POS) system to keep up with it,” said Tom Citrano.

While assessing their current technology, Tom and Dan discovered that upgrading could also improve upon other business efficiencies. Sleepy’s was seeking a solution that offered larger displays and signature capture to have customers fill out forms, process credit applications, etc. They were also looking to integrate a third party point-to-point encryption (P2PE) solution into the mix to increase payment security and reduce PCI scope. And lastly, they needed a solution that could not only accept different forms of payment options, but could also provide them with the flexibility to connect directly with an acquirer, rather than through a gateway.

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