Case Study | April 23, 2012

Kabob Hutt Boosts Profits And Customer Satisfaction Using Restaurant Pro Express™ Mobile

Source: pcAmerica

Kabob Hutt, a Persian restaurant in Corona, California, is a local favorite known for its generous portions, exotic spices and belly dancing performances. The restaurant draws rave reviews from diners who can’t get enough of its lamb, chicken and filet mignon kabobs, stews and flavorful appetizers. In addition to its delicious and reasonably priced Middle Eastern fare, the restaurant is also known for its friendly, helpful service.

The Kabob Hutt’s management team wanted to build on their already excellent reputation and implement changes that would make the restaurant run more efficiently, reducing wait times for tables and streamlining service so diners could get their meals even faster.

The Kabob Hutt is currently using pcAmerica’s Restaurant Pro Express™ (RPE) point of sale system, so they turned to the Pearl River, New York based POS company for a solution that would enhance their system’s functionality. pcAmerica recommended Restaurant Pro Express™ Mobile, the company’s mobile POS software that works in conjunction with a stationary POS terminal. The wireless solution allows servers to take orders and process payments tableside through a mobile device with an attached, encrypted credit card reader. RPE™ Mobile operates on Apple iPod touch® and iPhone® devices and seamlessly integrates with their existing pcAmerica Restaurant Pro Express™ point of sale system.

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