Newsletter | July 31, 2013

07.31.13 -- Keep Your Managed Services Customers From Reverting To Break-Fix

Business Solutions Newsletter

| Storage & General Computing Edition

In This Issue:


Managing Mobile Devices: The New MSP Opportunity
Just as it’s hard to imagine banking without ATMs, computer users eventually will look back and wonder how they ever got by without smartphones or tablets. Network-connected smartphones, notebooks, and tablets, according to analysts, will reach 15 billion worldwide by 2015 — more than double the planet’s projected population. Mobile phones in 2013 will surpass PCs in connecting to the Internet, analysts predict. As of 2012, the number of smartphones in use worldwide had passed 1 billion.
Learn more...

Sponsor

Scaling Managed Services With A Third-Party NOC Partnership

Scaling Managed Services With A Third-Party NOC Partnership

Third-party NOC services are the means by which managed services providers (MSPs) can deliver a foundation of services to their customers at fixed, known, and predictable costs; gain access to new technologies and support resources; and grow business without tremendous capital investment. Through third-party network operation center (NOC) partnerships, MSPs achieve an accelerated time to value, lower development costs, access to extensive research and operational experience, access to scalable infrastructure and expert resources, and faster returns on investment. Learn more.

Mobile Security: Controlling Growing Threats With Mobile Device Management
From smartphones to tablets, mobile devices in the workplace are here to stay. While they bring added freedom to employees, they also create an additional security risk for your clients.
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Better Data Recovery Yields Happy Clients
Stephill Associates, an MSP in New Jersey, was happy to have Datto SIRIS in place when an important client’s mail server was hacked. Read this success story to see how Stephill used the Datto backup and disaster recovery solution to keep the client’s business up and running, with barely a hiccup.
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Sponsor

Ultrafast restore!

Ultrafast restore!

Looking to offer lightning fast backup? With a free seed loading service and low bandwidth load it's easy to get started with GFI MAX Backup. See how easy file recovery is using a Local Speed Vault. 30-day free trial of GFI MAX Backup today!

5 Services To Grow Your Business In 2013
What’s your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands.
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Keep Your Managed Services Customers From Reverting To Break-Fix
By Jay McCall, networking and managed services editor
This MSP’s four-step approach to selling managed services created a 98% customer retention rate and 40% sales revenue growth last year.
Full article...

Blog

The Most Common Mistakes MSPs Make With Off-Site Backups
By Jay McCall, networking and managed services editor

I recently spoke with three industry experts about the topic of cloud/off-site backups. I asked them about the most common mistakes MSPs make with regard to selling and implementing this kind of solution/service. Here is what they’re seeing as well as some tips they shared.
Full article...

Executive Commentary

Business Continuity Selling And Planning Essentials For MSPs
By Jeff Neumann

Market research has shown time and time again that every company needs a business continuity strategy, especially given the significant financial and business repercussions a disaster can have. According to research from the Gartner Group, the average cost of a single incident of data loss can exceed $10,000.
Full article...

News

Scale Computing Announces Channel Partner Program For Enterprise VARs And Resellers

The 2112 Group's Channel Conflict Report Shows Signs Of Vendor-Partner Sales Relationships Improving

Featured Webinar

4 Rules The Best MSPs Follow

Based on an in-depth survey of 1,800 MSPs, N-able CEO and co-founder Gavin Garbutt defines and provides insights into the four rules common among the most successful managed services providers.
Read more...

Shows And Events

CompTIA ChannelCon
July 30 to August 2, 2013 | Orlando, FL

ASCII Success Summit
September 18 to 19, 2013 | Austin, TX

GFI Partner Summit
September 22 to 24, 2013 | Las Vegas, NV

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

Channel Transitions
October 7, 2013 | Philadelphia, PA

Featured Products And Services

Datto SIRIS Lite
Datto SIRIS Lite

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Datto Inc.

AVG Premium Security
AVG Premium Security

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AVG Technologies USA, Inc.

CompTIA A+
CompTIA A+

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CompTIA

LabTech Mobile
LabTech Mobile

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LabTech Software


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