Case Study | April 21, 2014

LanDynamix's Business Takes Off With Proactive Support And Automated IT Services

Source: N-able Technologies Inc.

Established in 2006 by Managing Director Peter Clarke, LanDynamix is a frontrunner in the South African managed services market. With offices in Johannesburg and Cape Town, the firm has seen sales rise as a result of leaving the reactive IT services world behind and focusing instead on being 100 per cent proactive for the benefit of clients.

In 2011, Clarke says LanDynamix took a hit, losing a key customer because its services simply weren’t proactive enough. “That was a turn- ing point for us,” Clarke says. “We transitioned to an all-new proactive approach to IT that same year and never looked back.”

Business resources and advanced remote monitoring and management (RMM) technology from N-able by SolarWinds ® , the global leader in RMM and service automation software, played a key role in LanDynamix’s transformation. The combination of N-able’s award winning N-central ® RMM platform and business transformation services enabled Clarke and his team to change the way maintenance tasks and other time-consuming services got done, and really evolve their business model.

According to Clarke, the managed services provider (MSP) had per- formed basic monitoring before N-able, but had never used an RMM solution. And now, with more than 3,000 devices under management with the N-central platform, LanDynamix’s business is taking off.

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