Case Study | July 25, 2013

Le Mile Public House Installs Maitre'D To Serve More Customers Faster

Source: Star Micronics

Le Mile Public House is a cozy neighborhood bar/restaurant with a cool but welcoming vibe in Broussard, a picturesque suburb of Montreal, Canada.

The restaurant is favored by locals and visitors for its “melt in your mouth tasty” braised short ribs, “well cooked” fish, large beer selection and specialty drinks served in mason jars. The restaurant is bustling with diners from open to close and it doesn’t accept reservations, so there were often waits for tables, especially during peak hours and weekends.

Le Mile Public House needed a way to speed up its operations and turn tables faster, so it began exploring restaurant point-of-sale solutions that would increase customer throughput, give servers a few more minutes to spend with each table and boost its overall bottom line.

After exploring several options, the Le Mile Public House chose the Maitre’D point-of-sale system. The system is completely customizable, so the sales team spent some time observing the restaurant’s operations and then tailored a solution based on Le Mile’s needs and goals. The restaurant purchased four terminals, printers and a kitchen display. It also uses the software’s back office functionalities.

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