Latest technology integration enables managed service providers (MSPs) to fully monitor and manage the health and activity of Anchor cloud services from within Managed Workplace
Ottawa, ON, Canada -- Level Platforms today announced that Managed Workplace is the first remote monitoring and management (RMM) platform providing a deep technology integration with Anchor (http://www.anchorworks.com/), a leading provider of secure cloud-based file sync, storage and collaboration solutions for IT service providers.
The Anchor multi-tenant cloud storage, file synchronization, and collaboration solution allows MSPs to easily adopt and manage secure cloud storage service offerings. With the custom Anchor Policy Module, now available to Level Platforms partners through the Partner Portal, MSPs can monitor and manage the performance, health, system activity and uptime of the services that power the Anchor cloud platform from within the Managed Workplace dashboard. If services are interrupted, Managed Workplace will automatically restart the service and send an alert to the MSP if the reboot fails. Optionally, MSPs can set alerts to receive a notification in the Managed Workplace dashboard any time service is interrupted.
"Our Anchor platform provides MSPs with a cloud storage solution that is secure, simple and requires little maintenance," said Pierre Tapia, Co-Founder and Vice President of product, Anchor. "Integrating Anchor's sync and collaboration functionalities with the industry-leading monitoring and management capabilities of Managed Workplace has an immediate impact for our mutual MSP partners by furthering their ability to automate service offerings, streamline operations and ensure accessibility for end-clients."
Anchor is the most recent vendor to complete a technology integration with the Level Platforms Managed Workplace RMM platform. Through its expanding Vendor Alliance Program, Level Platforms is partnering with leading hardware, software and cloud services vendors to establish Managed Workplace as the single platform for MSPs to manage the full range of technologies impacting the IT experience for their end-customers. The Level Platforms Vendor Alliance program provides vendors the opportunity to create improved channel loyalty, a superior end-customer experience and expanded sales opportunities through a variety of product integration and marketing programs. To learn more about the Level Platforms Vendor Alliance program visit http://www.levelplatforms.com/alliances/.
"Through our deep integrations with vendors delivering industry-leading products, such as Anchor, we're providing our Partners with technologies that they can use to streamline their business and deliver enhanced services to their end-customers," said Gordon Rielly, CTO, Level Platforms. "Providing deeper monitoring, management and alerting for Anchor's file synching and sharing capabilities is a real benefit to our Partners and will help them extend the services they can offer to their prospects and clients."
About Level Platforms
Level Platforms provides Managed WorkplaceÂ®, the remote monitoring and management software and services platform used by thousands of IT service providers around the world to deliver comprehensive IT support to small and midsized businesses. Level Platforms' hybrid agentless technology, extensive management and automation features, deep integration into the IT ecosystem and fully integrated white label support services, allow IT services providers to remotely support all of the information technology products and services their end customers rely on from a single web-based dashboard. "See All. Manage All. Service All." For more information, visit www.levelplatforms.com.
Anchor is a leading provider of file synchronization for IT professionals. Anchor was founded in 2011 and is privately funded. The company is headquartered in San Francisco, California. For more information, please visit AnchorWorks.com or call 415-541-9002. Anchor was awarded â€œBest Newcomerâ€ at IT Nationâ€™s 2012 Partnerâ€™s Choice Awards. For more information, visit AnchorWorks.com.