Level Platforms Managed Workplace Supports Business Continuity Bundle From The Intel AppUp Small Business Service
Level Platforms, a global leader in remote monitoring and management (RMM) solutions for managed service providers (MSPs), recently announced that the Managed Workplace RMM platform is now fully integrated and bundled on the Backup & Recovery Appliance running on the Intel Hybrid Cloud Platform. The Backup & Recovery Appliance, powered by StorageCraft and monitored by Level Platforms, ensures MSPs have continuous and detailed assurance of backup performance based on monitoring of all backup activities, including failed backup alerting reporting and customized automated service responses.
The new Backup & Recovery appliance gives MSPs a business continuity, recovery and backup solution specially designed for small and medium size businesses that fits seamlessly into an Intel Hybrid Cloud environment. The Backup & Recovery appliance protects an organization's Windows-based computer systems, including the operating system, applications, settings, and data. Coupled with Level Platforms Managed Workplace, Intel AppUp Small Business Service (SBS) MSP resellers can monitor the Backup & Recovery Appliance and the Intel Hybrid Cloud Platform itself, ensuring backups run as scheduled and the end-customer is protected from unexpected failures.
"Access to a reliable backup system, featuring quick recovery options and high-speed full-system restores, is critical to the success of any business," said Bridget Karlin, general manager, Intel Hybrid Cloud. "The ability for MSPs to provide their customers with near enterprise-grade recovery times under a monthly subscription model at an entry-level price point is a perfect fit for small business owners who want a simple, affordable and reliable business continuity capability. We're pleased to go to market with Level Platforms and StorageCraft to offer our reseller partners this compelling solution through our AppUp Small Business Service."
Intel AppUp SBS MSP resellers will be able to run a free automated Network Audit and experience the full functionality of Managed Workplace across their entire customer network at no cost for a 30 day period. This includes all the benefits of the industry's most comprehensive remote monitoring and management platform, including detailed asset discovery and management, remote monitoring, alerting, remote control and remediation, automation, reporting, warranty status, patch management and Level Platforms' unique automated Network Audit, used by many MSPs to tangibly demonstrate their value and close new business.
MSPs running the Network Audit for each customer during the initial 30 day period will generate detailed reports describing IT security, licensing and performance issues, producing immediate new customer sales as well as the opportunity to offer continuous monitoring and management of the entire network.
AppUp SBS MSP resellers can monitor and manage the Backup & Recovery appliance for 11 additional months at no charge. Based on the results of the automated Network Audit MSPs can offer to monitor and manage their entire end-customer site by subscribing to Managed Workplace on a monthly basis through the Intel AppUp Small Business catalog, allowing for lower services costs, recurring revenue opportunities, and faster, proactive response to customer issues.
"Business continuity and remote monitoring and management are fundamental high value components of any successful managed services offering," said Phil Weaver, Vice President of Business Development, Level Platforms. "Level Platforms, Intel and StorageCraft are bringing service providers a simple and comprehensive backup and monitoring solution that will help them protect their customers' critical assets and get back to business as usual in the event of a catastrophic failure."
About Level Platforms
Level Platforms provides Managed Workplace, the remote monitoring and management software and services platform used by thousands of IT service providers around the world to deliver comprehensive IT support to small and midsized businesses. Level Platforms' hybrid agentless technology, extensive management and automation features, deep integration into the IT ecosystem and fully integrated white label support services, allow IT services providers to remotely support all of the information technology products and services their end customers rely on from a single web-based dashboard. "See All. Manage All. Service All."
SOURCE: Level Platforms