By Patrick Albert, product manager, N-able Technologies
In this 2 minute, 30 second video, N-able Technologies Product Manager Patrick Albert shows how having the capability to compare your managed devices with the time spent each month servicing those end points is a crucial step for an MSP to improve its profitability. Albert lays out several factors that can threaten a service provider’s profitability (e.g. billing systems not up to date) if left unchecked, using the following real-world scenario: When a customer adds a new device, what needs to happen internally at your company?
Once an MSP has a good system in place to accommodate end point changes and updates, the Managed Devices Vs. Time Report can be used to optimize your efficiency.