Managed Print Keeps Customers Close

By Gennifer Biggs, Business Solutions magazine

Managed print services has been the subject of industry buzz lately, but one solutions provider in New York has been honing its managed print offering for nearly four years. It now offers a mature solution that delivers tremendous ROI for customers — and profitable longterm relationships for itself. Jack Bello, director of major accounts and managed print services at LDI Color Tool Box, says it was several years ago that LDI recognized document management technology was going to allow printer fleets to become part of the overall document management strategy at companies of all sizes. As a vendor-agnostic document management and office technology solutions provider, that meant opportunity for LDI — and its customers.