4 Managed Services Business Changes You Should Make Right Away

By The Business Solutions Network

This MSP made four decisive changes to its business, resulting in 10 percent recurring revenue growth last year and up to 20 percent projected growth this year.

One of the hallmarks of a successful managed services provider (MSP) is its ability to adapt to change. When Microsoft announced it was ending development of Windows Small Business Server (SBS) in 2012, for example, MSPs’ flexibility was put to the test. Some IT solutions providers dug their heels into the ground and avoided talking about or selling any cloud-related solutions and services. Others responded to Microsoft’s announcement by learning about what the cloud offered their customers and figured out how they could profit from the cloud, too. Many of the solutions providers who refused to adapt to the change saw their revenue and employee counts dwindle.