Merchant Warehouse Hires Ken Paull To Accelerate Growth

Former ROAM Chief Executive Bolsters Merchant Warehouse Executive Team Boston

Payment technologies leader Merchant Warehouse recently announced the addition of Ken Paull as Chief Revenue Officer, responsible for overseeing the company’s sales, marketing and business development functions. Paull will be instrumental in bringing the company’GeniusCustomer Engagement Platform to ISVs, VARs, dealers and retailers of all sizes across all vertical segments, at a time when consumer security and integrating emerging payment methods are major priorities for businesses everywhere. Paull’s career spans more than 25 years in the payments industry, most recently as Chief Executive Officer at ROAM, a global leader in mobile commerce.

“Merchant Warehouse entered the industry nearly 17 years ago as one of the first companies to move the acquiring model onto the Internet, then in 2008 they became one of the first companies to enter the mCommerce space, putting an iPhone app into the iTunes store for their customers,” said Paull.  “More recently, the company has embarked on a complete transformation from top-tier ISO to payment technology leader. I’d had enough of casual observing from the sidelines and wanted to be a part of this action! Merchant Warehouse is making a major, positive impact in the industry with Genius, bringing the security and universal acceptance needed to equip businesses for the future of payments. I could not be more excited to have the opportunity to work with Henry Helgeson, who is such a visionary leader in continuing to demonstrate his ability to predict and prepare for key shifts in our industry.”

“Our team is incredibly excited to have Ken on board; his experience building brands and sales teams will catapult our company into the next phase of growth,” said Henry Helgeson, CEO, Merchant Warehouse. “We’re at an exciting point in the company’s evolution where we’re enabling businesses to embrace the future. Recent high-profile security breaches and technology deadlines only accelerate the need for a solution like Genius. Ken’s leadership experience and recognized impact across several top payments companies will help us realize our vision of protecting and improving the experience for each stakeholder in the value chain.”

As CEO of ROAM, Paull rebuilt and expanded its platform offer through significant customer wins in the U.S. and international markets. Before joining ROAM, Paull held numerous leadership positions including Senior Vice President at RBS Lynk (now WorldPay) and General Manager at VeriFone. Paull was responsible for building and rapidly growing what is now WorldPay’s national account payments division, while also directing the successful turnaround of their ATM processing business. At VeriFone, Ken built the retail division which has become one of the largest segments of their business.

About Merchant Warehouse
Merchant Warehouse is a leading provider of payment technologies and merchant services. The company's solutions enable businesses to more effectively connect and engage with their customers regardless of how, where or when they choose to shop. Merchant Warehouse's flagship technology solution, the Genius Customer Engagement Platform, supports both traditional and new payment types, including mobile commerce, from a single countertop acceptance device.

Merchant Warehouse also employs a full-time technology and product team of nearly 100 people across its Boston and Belfast offices. The integration of top technologies, including Apple Pay, PayPal, Softcard and LevelUp, enables Genius to give consumers the best possible experience at the checkout – seamlessly blending payments and offers at the point of transaction.

For more information, visit http://merchantwarehouse.com/genius