News | November 1, 2013

MICROS Subsidiary, JTECH Communications, Appoints Discover Systems New Master Distributor For Europe, Africa And Middle East

Discover will elevate service levels and product access to industry leading JTECH wireless solutions. 

JTECH Communications, wholly-owned subsidiary of MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, recently announced the appointment of Discover Systems A/S as new master distributor for Europe, Africa, and the Middle East (EAME).  Discover Systems is based in Odense, Denmark, with offices in Sweden and Germany.  From this north-central continental European location, Discover Systems will sell and support JTECH throughout the EAME region through both direct and indirect distribution channels.

Discover Systems will engage its direct offices and new and existing distributors to better distribute JTECH products across the EAME region.  Discover Systems will also provide MICROS EAME offices and dealers JTECH sales and product support to better service its existing clients.  Initially, Discover will represent JTECH’s core server paging and guest/customer queuing applications to Restaurants, Healthcare, Retail and other key vertical market segments.  JTECH brands being represented include ServAlert, GuestAlert, QuikCall, InstaCall and CommPass (GuestPass, MediPass and ShopperPass).  Other new communication products are expected to follow as development continues and the relationship grows and matures. 

“The addition of JTECH technology significantly broadens our existing product portfolio, allowing us to expand our business opportunities both inside and outside of the hospitality market and throughout the EAME region,” stated Michael Bang, Discover Systems, Business Development Director.

“With more than 13 years’ experience with paging and organizing customer workflows in hospitality, healthcare and other businesses, Discover Systems will ensure a high level of customer service and product quality for our clients in EAME,” stated Doug Crisafulli, General Manager for JTECH Communications.  “Discover Systems’ dedicated and international team is passionate about improving its clients business and we look forward to Discover enhancing and improving service, sales and distribution of JTECH products in the EAME market to increase market penetration and JTECH-share in all primary territories and vertical markets.”

More info about Discover Systems is available at http://www.discoversystems.com/en/about-discover-systems.

About JTECH Communications, Inc.
Based in Boca Raton, Florida, JTECH Communications, Inc. is the nation’s leading provider of on-premises wireless messaging systems. Using a variety of unique wireless products, systems and solutions, JTECH’s user list features over 30,000 installations spanning a multitude of industries including restaurants, hotels, casinos, cruise ships, hospitals and clinics, retail stores, pharmacies, auto dealerships, salons, church nurseries, and more.  For more information about JTECH’s family of wireless solutions for hospitality and other industries, visit their website at www.jtech.com.

About MICROS Systems, Inc.
MICROS Systems, Inc. provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Serving an extensive portfolio of clients worldwide, MICROS solutions are utilized in hotels, casinos, table and quick service restaurants, retail, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents. MICROS combines its industry knowledge and expertise to provide cloud-based, mobile and on premise solutions that allow its clients to streamline operations and successfully engage their customers.  

MICROS applications include point of sale, property management, central systems, business intelligence, eCommerce, loyalty, CRM, loss prevention, distributed order management, labor management, inventory management, and merchandise planning solutions. MICROS services include hosting and SaaS, platform implementation and integration, strategic business consulting, interactive marketing, design services including creative and user experience, and managed services. For more information, visit www.micros.com.

SOURCE: MICROS Systems, Inc.

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