When you’ve been in business since 1937, change doesn’t always come easy. For one of the country’s oldest producers of pancake and waffle flour the decision to upgrade their backup technology didn’t happen overnight. However, one of New Carbon’s stated corporate values is “Accountability: We are dependable; you can count on us.” So after a few “challenges” during five years with their tape backup solution, the move to a more robust backup solution that could also ensure fast recovery and business continuity was clear. Pinnacle, An Advanced Imaging Solutions Company is New Carbon’s IT services provider.
Pinnacle, based in Mishawaka, IN, is focused on the success of their clients through business technology solutions. When Pinnacle first began working with Michael Lowe and his team at New Carbon they performed a business and technology audit, as they do with all their clients.
An immediate red flag for the Pinnacle team was the existing tape backup. New Carbon has an extensive network with multiple locations, including 85 office users and seven terabytes of data, making tape a questionable choice when it comes to backup, recovery speed, and most definitely, business continuity.
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