Newsletter | January 28, 2014

01.28.14 -- MSP Automation: Five Reasons It Matters For Today's MSPs

Business Solutions

In This Issue:

Why Not Grow Your IT Support Business In 2014?   Why Not Grow Your IT Support Business In 2014?
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Featured Articles
MSP Automation: Five Reasons It Matters For Today's MSPs
By Mike Cullen
Mike Cullen of N-able by SolarWinds says if you’re feeling the effects of cloud, mobile computing, IT anywhere, commoditization, and other movements that have turned the IT world upside down, get ready for even more change in the next two years, and he explains why automation matters to MSPs.
How To Start Bundling Managed Services
By Bernadette Wilson, associate editor
For VARs beginning to offer managed services, the question of how to add on or bundle services often presents new challenges. Channel executives from Continuum, AVG, and N-able by Solar Winds offer suggestions for where to begin.
Avoid These 4 Deadly Sins Of Managed Services
By Jay McCall
During a conversation I had with Bob Lawson, product director at GFI MAX, we discussed the major pitfalls MSPs run into that can sabotage their practices.
7 Must-Haves Before You Hire A Salesperson
By Mike Monocello, editor in chief
I was glancing over my notes from IT Nation and came across some gems concerning hiring a salesperson. During his presentation entitled "How to Hire, Fire, Compensate & Ensure Success of a Sales Professional," Alex Rogers, CEO of CharTec, shared his seven must-haves before you hire a salesperson. I couldn't find these anywhere online so I thought I'd share them here.
Leverage Reporting Tools To Prove Value, Retain Customers
Repeat customers are key to business success. For managed services providers, this translates to retaining clients at contract-renewal time.
Secrets Of The BDR Sale
The true workings of a network are rarely seen and should not be heard. This, in particular, goes for a BDR. The only unfortunate part of this reality is that it is one of the precise reasons why it’s so difficult to sell a BDR solution to a new client.
The Changing Landscape Of Technology Services
Technology changes in the blink of an eye.  New products or services are introduced and older versions are obsolete almost immediately.  The convergence of mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating, and leveraging business information.
Why Now Is The Right Time To Sell Backup & Recovery To Retailers
By Mike Monocello, editor in chief
If you're a retail IT VAR interested in adding recurring revenue sources to your line card, listen up. In the world of managed services, one of the leading, most profitable offerings is backup and recovery, or BDR (backup and disaster recovery), or business continuity. While speaking with some BDR experts for an upcoming magazine article, editor Jay McCall added in some questions about BDR opportunities in the retail vertical. Their responses should make retail IT VARs excited.
Most Popular News
The ASCII Group Announces Cities For Its 2014 IT SMB Success Summit Series
Mobile Applications Being Used For DDoS Attacks According To Prolexic's Latest Quarterly Report
D&H Distributing Helps VARs 'Make The Move From XP' With Webcasts And Materials
StorageCraft Releases New Versions Of Award-Winning Backup, Recovery, And Migration Software For Exchange Email Systems
  Join CharTec, the channel’s leading provider of HaaS and MSP sales training, out in the Lone Star State for the CEO Sales Retreat. An exclusive one-day training event for CEOs, this event gets your business in line for explosive sales growth. Register today!
Industry Events
ASCII 2014 Success Summit Tour Stops
February 19 and 20, 2014
Newport Beach, CA
RSA Conference 2014
February 24 to 28, 2014
San Francisco, CA
Featured Products And Services
Remote Environment Manager - PC Configuration & Network Policy Enforcement Software
Remote Environment Manager - PC Configuration & Network Policy Enforcement Software
N-able Technologies Inc.
Honeywell Tecton Mobile Computer
Honeywell Tecton Mobile Computer
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BlueStar, Inc.
ConnectWise PSA
ConnectWise PSA