MSP Builds A Winning Business With RMM And MSP Service Automation Platform

Coming off one of its biggest years ever, ProBleu, Inc. is a managed services provider (MSP) on a mission to meet the needs of small to midsize businesses (SMBs) in the Bloomington, Indiana. region. The roughly ten-person company is a hometown success story: the MSP generates 85 per cent of its revenue from customers located within 30 miles of its Bloomington headquarters. With more than 150 active clients across the region – from churches and dental practices, to car dealerships, law offices and man- ufacturers – the ProBleu team runs a busy and thriving practice.

At the end of last year, there was a huge rush to deploy new hardware as the firm’s customers strived to get their expenditures in the books by the end of December. This year, the focus has been on Windows ® upgrades, notes Craig Hickman, vice president of sales.

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