Case Study | May 22, 2014

MSP Delivers More Responsive & Proactive IT Services With RMM Solution

Source: AVG Technologies USA, Inc.

Challenge

Improve visibility and responsiveness to client issues through superior remote monitoring and management (RMM) technology and increase customer satisfaction and expand business opportunities with NOC and Help Desk Services.

Partner Profile

As a full-service IT solutions provider, C1P delivers comprehensive, cost-effective, consultative IT and support services to customers across the United States, including IT infrastructure design, implementation and support, computer products sourcing, and Business Continuity/Disaster Recovery Planning. With six warehouses situated across the country, C1P is able to deliver new equipment to clients in a matter of hours, minimizing downtime and getting networks back up and running at peak efficiency.

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