White Paper | June 9, 2014

MSP Profit Watch: Master The Shift From Basic Monitoring To Optimize End-User Experiences

Source: N-able Technologies Inc.

At first glance, cloud computing and mobile devices – like smartphone and tablets – will squeeze traditional managed services provider (MSP) revenues and profits. But take a closer look and you’ll discover progressive MSPs thriving – not drowning –amid the cloud and mobility waves.

Indeed, Elevated Technologies (http://www.elevated-technology.com/) has grown about 30 percent to 40 percent growth every year since becoming an N-able Technologies partner in 2010, according to President Jason Rorie. Similarly, Accel Computer Service’s (http://www.accel.be/) MSP business is growing 25 percent annually, revealed Managing Director Marc De Swaef. Plus, Hogland Office Equipment (http://www.hoglandofficeworks.com) of Lubbock, Texas, has seen its MSP business consistently grow 5 percent to 10 percent month over month, said President DJ Hastings.

The obvious question: How are those MSPs – and many others – thriving amid the potential commoditization of traditional managed services like PC and server monitoring? The pages ahead provide extensive answers and how-to guidance for MSPs seeking to ride the cloud and mobile waves.

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