Newsletter | February 13, 2014

02.13.14 -- MSPs Thrive In The Cloud With Flexible Foundation Platforms

Business Solutions

In This Issue:

Featured Articles
From MDM To Automation: MSP Charts Course For Managed Services Success
This MSP surveyed the market for RMM providers, looking at N-able, Level Platforms, Silverback, and other providers. CPI ultimately selected N-able not only for its technology, but also for its investment and eagerness to work with the MSP.
Priced To Sell: 5 Insights To Finding The Right Price Strategy For Your Managed Services Business
By Rob Merklinger
There are two primary reasons VARs make the difficult transition to sell subscription-based IT services. The first reason is the hope of earning steady, predictable income, which will allow them to be more strategic in their business decision-making, as opposed to focusing only on the latest IT emergencies. The second reason is the desire for higher profit margins.
Effectively Selling Business Continuity
The challenge for many MSPs is how to best sell business continuity solutions to the SMB market. In this whitepaper, Datto presents six key takeaways to help MSPs, including sell the value of business continuity (vs. traditional backup), maximize revenue from improved service, manage TCO to yield additional profit, it’s not beneficial to build your own device, and the benefits of partnering with an award-winning business continuity vendor who is 100 percent channel-focused.
Using A Remote Monitoring And Management Tool To Support Break/Fix Customers
In this best practices article, learn how to utilize your remote monitoring and management (RMM) tool for recurring revenue and supporting your break/fix clients. Whether you're just testing the managed services offering or are 100 percent focused on recurring revenue, you probably have break/fix clients who “don't want to fix what's not broken.”
MSPs Thrive In The Cloud With Flexible Foundation Platforms
By Satish Hemachandran
Satish Hemachandran of Cbeyond explains the opportunity managed services providers have to advise their clients and solve business problems with unique technology solutions — especially helping their SMB clients make decisions about cloud-based services.
Urban Campus Fired Up About Network Surveillance
After a failed attempt to salvage its aging analog surveillance systems with proprietary encoders, Central Piedmont Community College (CPCC) decided it was time to migrate to a centralized network solution that would dovetail with its recently upgraded infrastructure backbone, which linked its main campus with six satellite locations across metro Charlotte, NC.
7 Key Considerations To Help Get Your MSP Service Desk Up and Running — FAST
As a managed service provider (MSP) the quality of your service delivery can be vital for the growth and success of your business. This white paper will cover the key areas you should consider when setting up your service desk to ensure you have good foundations in place to help you offer the best quality MSP service you can.
Most Popular News
GFI MAX Releases February Webinar Schedule
Healthcare IT News For VARs
Field Service IT News For VARs
SPECIAL EXECUTIVE REPORT: Critical Success Factors For In-House NOC And Help Desk Operations

SPECIAL EXECUTIVE REPORT: Critical Success Factors For In-House NOC And Help Desk Operations
Why your NOC and help desk is the key to success and survival in the managed services business

This special report from N-able Technologies provides an overview of the NOC and help desk in the context of sweeping changes that are transforming the managed services industry. The report provides insight to the drivers of change and why your NOC and help desk will play an increasingly important role in the success of your managed services business. Learn more.
Industry Event
RSA® Conference 2014
February 24 to 28, 2014 | San Francisco, CA

RSA® Conference 2014: Share. Learn. Secure. Attend Feb. 24 to 28 in San Francisco and access two expos, and 300+ expert-led sessions spanning 21 technical tracks.
Featured Products And Services
CharTec Sales Lab
CharTec Sales Lab
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LabTech Mobile Device Management
LabTech Mobile Device Management
  Download Datasheet
LabTech Software
N-supportPro — Highly Secure Remote Control And Support For The Service Desk
N-supportPro — Highly Secure Remote Control And Support For The Service Desk
  Download Brochure
N-able Technologies Inc.