News | February 11, 2015

Naverisk And Vorex Team To Create Fully Integrated RMM And PSA Solution For The Global MSP Market

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New business relationship simplifies and optimizes managed IT services and customer service for MSPs

Auckland, New Zealand and Dallas, TX (PRWEB) - Naverisk, a market leader in unified RMM (Remote Monitoring and Management) and Service Desk software for IT service providers and managed service providers (MSPs), and Vorex, Inc., a leader in cloud-based comprehensive professional services automation (PSA) software for the small- to mid-size business (SMB) market, today announced they have entered into a strategic alliance. The new relationship delivers a seamless integration between the Naverisk RMM and Service Desk platform and the Vorex PSA solution to create a complete and streamlined business productivity and managed services solution purpose-built for IT channel partners.

“We are delighted to expand our alliances and integrate Vorex’s innovative PSA platform with Naverisk RMM and Service Desk,” said Jon Kalaugher, founder and CEO, Naverisk. “Our unified RMM and Service Desk platform combined with Vorex’s powerful and easy-to-use PSA capabilities create a targeted and compelling offering for MSPs.”

“Integrating our PSA solution with today’s leading RMM providers is a top priority for Vorex,” said Michael Salem, founder and CEO, Vorex. “By forging a strategic alliance with Naverisk, we are broadening our IT ecosystem and speeding time to value for channel partners who are embracing managed IT services and cloud-based solutions.”

“Naverisk offers a simple, straightforward RMM platform and service desk solution designed to help channel partners manage, automate and optimize the IT infrastructure and complementary IT services small to mid-size businesses need to grow,” said Stuart Selbst, COO, Vorex. “Pairing Naverisk’s well-designed RMM tool and service desk support with the Vorex PSA platform is an integrated solution we’re proud to deliver to the IT channel.”

The technical integration between Naverisk and Vorex PSA will be available as part of the Naverisk 2015 R1 release, due April 2015. Naverisk will continue to invest in its technical alliance with industry-leading PSA platforms. For more information, visit http://www.naverisk.com. To learn more about Vorex, visit http://www.vorex.com.

About Naverisk
Naverisk is a market-leading unified Remote Monitoring, Management and Service Desk platform that allows SMB-focused IT companies to automate IT service delivery and streamline back office processes. With offices in New Zealand, The United Kingdom and the USA, Naverisk offers a truly localized partnership experience and is available as a Cloud service or as an Onsite installation. http://www.naverisk.com

About Vorex
Vorex’s cloud-based platform helps teams and midmarket organizations perform project management and professional services automation (PSA) through one, simple and feature-rich solution. Vorex is focused on making it easy and intuitive for organizations and IT service providers to manage, grow and track their businesses from a single platform. Headquartered in Dallas, Vorex serves hundreds of customers throughout North America and Europe, with regional offices in San Francisco, New York and London. For more information, visit http://www.vorex.com and follow us on Twitter @vorexinc.

Source: PRWeb

View original release here: http://www.prweb.com/releases/2015/02/prweb12509812.htm