Case Study | January 15, 2010

Case Study: Network Support And Security Provider Offers Proactive Managed Services With N-able's Velocity System™

Source: N-able Technologies Inc.

As a managed services provider offering 24x7 network security and support to some of the UK's largest online companies and divisions of major financial firms, ControlCircle needs to know what is happening at its customer sites at all times. But knowing the status of a customer's network and being able to react to it can be two very different things.

Challenges
Needed a platform that allowed for remote monitoring and management of multiple customers

Wanted to "work smarter" by automating manual tasks

Needed a flexible platform to support best-of-breed integration

Wanted to reduce monitoring costs and increase response options

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