Newsletter | June 17, 2014

06.17.14 -- Neutralizing Cyber Threats

Business Solutions
 

In This Issue:

How To Sell Backup? Stop Pitching Fires, Floods, And Famine
By Jim Roddy, president, Business Solutions magazine
By Jim Roddy, president, Business Solutions magazine At the ASCII Success Summit in Columbus, OH, Rob Rae, vice president of business development at Datto, offered advice on selling backup and business continuity during his keynote presentation May 29.
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Featured Articles
All The Help Desk You Need
An effective help desk is a critical customer interface, strengthening customer relationships with quick, satisfying service experiences. While most professional services automation (PSA) solutions offer this functionality, not all organizations want to take on the cost and complexity of a full-featured PSA just to acquire business enhancing help desk capabilities.
Provide A Fast Data Replication Solution For Your Mainframe Environment
For many years, in the IBM mainframe world, the only way to backup a volume, a database, or an entire data center was to use a full-volume dump. To create the point-in-time copy that the backup required, all related volumes had to be quiesced during the entire backup. In a world where businesses must continue operations around the clock, something better than full-volume dump technology was needed.
MSP Averts Total Disaster At Customer Site Thanks To Early Warning From RMM Solution
An early warning from AVG Managed Workplace made it possible for Coastal Solutions to react rapidly to flooding at a customer site, raising the alarm and averting total disaster.
Break Out Of Your Managed Services Sales Rut
By Jay McCall
This MSP’s willingness to relinquish control of his company and focus on his sales process is leading to unprecedented double-digit growth this year.
The Top 3 Benefits Of Advanced PDUs
By Joe Skorjanec
In today’s information-driven business landscape, enterprises are increasingly dependent on successful data center operations. Achieving optimum efficiency and maintaining reliability is vital, because when power fails in a data center, the bottom line suffers.
How Secure Are Healthcare Text Messages?
By Megan Williams, contributing writer
The journal, Telemedicine and e-Health, published a study revealing that 61 percent of pediatric doctors in the U.S. have received work-related text messages on their personal phones, and 60 percent have sent them themselves.
Neutralizing Cyber Threats
By Trisha Leon, contributing writer
New reports issued by KnowBe4, a Tampa Bay-based security company, indicate that cybergangs are ratcheting up attack levels by targeting companies and individuals using ransomware — like Cryptolocker and Kovter — to hijack valuable information.
How To Track And Interpret Open Ticket Count
By Edward J. Mana
When it comes to service tickets, there are several metrics to consider; one of them is open ticket count. An important goal as a managed services provider (MSP) is to have the open ticket count be as low as possible. Stated simply, the open ticket count is work not finished. However, work not finished could occur for a plethora of reasons.
The Ultimate Guide To As-A-Service
The transition to an as-a-service model is probably the biggest change your business has ever faced. It’s a huge undertaking, and it can be daunting. Don’t try to go it alone.
Most Popular News
Nimble Storage Signs Distribution Agreement With Ingram Micro Europe
Government IT News For VARs
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Featured Event
 
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East | July 22nd | Boston, MA
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
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Industry Events
 
CharTec CEO Retreat
July 11, 2014
Chicago, IL
     
MAX Conference
September 8 to 10, 2014
Orlando, FL
 
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