“When you sell the volume of beverages that we do, you’re generating a lot of invoices; until recently, that meant
we were generating—and paying for—a lot of paper,” says Derick Hufstader, IT director at Nevada Beverage. Hufstader explains this multidimensional IT issue at Nevada Beverage and how finding the right partners in Vermont Information Processing (VIP) and Datamax-O’Neil transformed not only the generation and consumption of paper at the company, but also saved time, improved accuracy, enhanced customer service, and generated better employee morale across multiple departments.
The problem was not simply the volume of paper invoices used on a daily basis, but also the documentation and processing of invoices, the amount of time route reconciliation was taking for drivers, and the accuracy of customer invoicing. “We were a bit old school,” says Hufstader. “We’d run these invoices the same way for years; whether it was invoices or statements, we were printing a ton of paper.”
Nevada Beverage used custom, two-part, tractor feed invoices that cost, on average, seven cents per copy. “We wanted to reduce that cost, as well as the filing and reconciliation associated with invoicing,” Hufstader continues. “We also wanted to access all this data in a digital format, instead of going to a file cabinet, looking at each individual invoice, and checking for how it had been signed and by whom. We needed to reduce the time involved. If the customer wanted a copy of an invoice, we didn’t want to copy and fax it. We needed a better solution altogether.”
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