CompTIA Managed Print Services Trustmark signifies commitment to industry best practices, high level of customer service
OKI Data Americas announces its receipt of the CompTIA Managed Print Trustmark – a respected industry credential that signifies adherence to best practices for technology service delivery and customer interaction. To earn the CompTIA Managed Print Trustmark, OKI Data Americas was selectively chosen to be evaluated on the internal practices and procedures they use to run their smart Managed Document Solutions business, and the external activities and operations they engage in with customers and prospects. As a CompTIA Managed Print Trustmark certified company, OKI Data Americas has proven its commitment to providing consistent, high quality services to its partners and their customers.
The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service. The Trustmark is designed specifically for technology businesses offering on-premise print services via a managed services business model.
“Earning this credential identifies OKI Data Americas as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA.
“OKI Data Americas is extremely honored to have earned this highly-respected technology credential,” said Jackie Paralis, Senior Marketing Manager, MPS/BTA Channel at OKI Data Americas. “As a leader in the Managed Print Services industry, OKI Data values our customer relationships. This certification will ensure our partners, customers and prospects that we are qualified by one of the most influential trade associations in the global information technology industry.”
All OKI products are built on parent company OKI Data Corporation’s history of leadership and innovation. Most of OKI’s color printing solutions feature Single Pass Color as well as proprietary digital LED and HD Color technologies. These technologies allow OKI to manufacture products that require fewer moving parts for increased reliability and outstanding color output quality.
OKI Data provides live1, toll-free technical support 24 hours a day, seven days a week, 365 days a year, with agents based in North America. In addition, OKI Data live chat feature is available to partners and customers within the US and Canada seeking online support on weekdays during normal business hours within the Eastern time zone.
About OKI Data Americas
OKI Data Americas, headquartered in Mount Laurel, NJ, and a subsidiary of OKI Data Corporation of Japan, markets PC peripheral equipment and customized solutions under the OKI brand, including digital color and monochrome printers and multifunction products, serial impact dot matrix printers, thermal label and POS printers, as well as a full line of options, accessories and consumables. OKI Data Americas serves the graphic arts and production and specialty printing markets with the OKI proColor Series digital production printers. In addition, its Multimedia Production Platform category of production-quality A3 color devices meets a wide-range of graphic arts and commercial printing needs. Utilizing Genuine OKI toner ensures consistent, reliable and high-quality output that maximizes performance. OKI Data offers a broad portfolio of products built to optimize managed print engagements. OKI Data Americas takes a consultative approach to supporting every customer's needs and delivering individualized print solutions that optimize business performance. The company's innovative technology is backed by Tokyo-based parent company OKI Electric Industry, a leader in telecom, infrastructure and mechatronics systems; and an approximately $4.7B multinational corporation according to its FY 2013 financial reporting. Keeping its customers' needs top of mind, OKI Data Americas is ISO 9001:2008 certified and offers a selection of ENERGY STAR certified products.
CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. For more information, visit http://www.comptia.org/home.aspx.
SOURCE: OKI Data Americas