Newsletter | June 29, 2012

06.29.12 -- OKI Data Americas Launches New Series Of Multifunction Printers; Canon Announces New Document Scanner; Plustek Unveils New Network-Attached Scanning Solutions

The Trick To Satisfying Financial Services Customers By Mike Steinharter, Xerox

		The saying is probably as old as the marketing business — it costs more to acquire a new customer than to keep an existing one. Using marketing dollars effectively to maintain customer loyalty is essential to revenue stability and, ultimately, growth. Not only this, customer experience will be a key competitive battleground for financial institutions going forward. Customers will join for a superior experience, and customers will leave over a poor one. Xerox offers eight quick tips to financial services institutions to make the most of customer communications and leverage content in the process. Learn more.

Articles

Choosing An Intelligent Case Management Solution
This perspective discusses the seven key intelligent case management capabilities that should be considered when choosing a case management solution. Learn more.

The $1M Managed Services Gamble
There comes a point in every VAR’s business when it hits a plateau. It’s usually when the company grows to around 12 employees. Full article.

eCopy And The Health Insurance Portability And Accountability Act (HIPAA)
eCopy's products make it easy to incorporate paper-based patient information into various electronic medical records (EMR) systems. During this information capture and electronic filing process, CEs must implement safeguards to ensure that privacy is maintained at all times. Learn more.

Document Management Conversions
Over the last few years, the document management industry has seen a significant amount of consolidation and solution turnover. Learn more.

School District Increases Efficiency And Reduces Unclaimed Prints With New Printing Solution
OKI’s Managed Print Services (MPS) solutions prove to be vital in color control once again. OKI has taken on the task of helping a mid-Atlantic school district cut printing costs, control output, and decrease waste. Learn more.