One Of The Largest Credit Unions In The U.S. Chooses Onbase For ECM
Alliant Credit Union is one of more than 500 credit unions to use OnBase, including six of the eleven largest, by asset size
From the smallest bank to the largest credit union, the financial services market knows there are opportunities to leverage enterprise content management (ECM) solutions. With common issues such as integrating with core systems, compliance and unmanaged paper files, it's pretty clear why. Recently, Alliant Credit Union of Chicago, the seventh largest credit union in the United States with over $7B in assets, identified that problems like these were hurting member service – and that a comprehensive ECM strategy was the best solution. Because it's proven, scalable and flexible, the credit union has chosen Hyland Software's OnBase solution for an organization-wide ECM implementation.
"We chose OnBase because its enterprise content management capabilities are proven in financial services," said Rudy Pereira, senior vice president of operations and technology for Alliant Credit Union. "Automated workflow will provide us additional capabilities to further drive efficiency, reduce process errors and improve member fulfillment needs. Manual processes will be automated, every image will be made available through all channels and dependency on paper will be significantly reduced."
In addition to being enterprise-wide, Alliant needed true ECM capabilities to integrate with its core system, as well as other line of business applications. Their existing imaging solution didn't provide enough flexibility beyond basic storage and retrieval of documents, so by integrating OnBase, the credit union will be able to leverage functionality such as imaging and workflow across the enterprise, including in administrative functions.
But Alliant Credit Union's vision for OnBase doesn't stop there. Workflow will be used to automate wire transfers, from the request form to the evaluation of the request and member verification. The credit union also plans to extend OnBase to mobile devices so managers can approve purchase orders no matter where they are.
For more information , visit http://www.hyland.com.
About the Hyland Software solution, OnBase
One of the world's largest independent ECM software vendors, Hyland Software is the developer of OnBase. An award-winning suite of document and process management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Available on-premises or as software as a service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations.
Today, people at more than 10,000 organizations, including financial institutions such as banks and credit unions, have the time to do the things that really add value thanks to OnBase. Specifically, over 500 credit unions, including seven of the largest 11 credit unions by asset size, able to better manage content across their entire enterprise – from loan application processing to email archiving – helping the organization operate more effectively and at the same time, improve service levels. For helping its customers succeed in these areas and others in its 20 year history, Hyland Software is a Leader in the Gartner Magic Quadrant for Enterprise Content Management, 2010. For more information, visit http://blog.hyland.com.improve service levels. For helping its customers succeed in these areas and others in its 20 year history, Hyland Software is a Leader in the Gartner Magic Quadrant for Enterprise Content Management, 2010. For more information, visit http://blog.hyland.com.
SOURCE: Hyland Software's OnBase solution