Product Comparison: RMM Software 2016 - AVG Business

Source: AVG Business
  1. NOC
    1. Do you offer NOC services?
      Yes, AVG offers NOC services
    2. Yours or a 3rd party?
      Yes, AVG NOC services are offered both in-house and supported by 3rd party vendors.
    3. What is the additional cost?
      PrimaryPlus and Premium are the two levels of NOC and Helpdesk services. Prices start from USD 2.75 per device per month.
    4. NOC location(s):
      U.S., Canada, UK, and Nordics.
       
  2. SaaS or On-Premise? Any differences to cost?
    Remote monitoring and management (RMM) is offered as both SaaS and On-premise. The SaaS-based solution can be AVG hosted or private cloud hosted. No difference in cost.
     
  3. Agent/Agentless/Both?
    Both

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