News | May 9, 2013

ProSource Selects Continuum's Managed Services Platform To Gain Rapid Entry Into The SMB IT Managed Services Market

Continuum

ProSource acquires Infitech, a Continuum partner and highly successful MSP, to create a powerful single-source solution for office IT environments

CINCINNATI – To capitalize on the $400+ billion SMB IT market opportunity*, ProSource, the tri-state leader in office technology and business solutions, today announced its selection of Continuum’s fully integrated managed services platform to provide outsourced IT software and service delivery. ProSource’s decision to standardize on Continuum was based on their assessment that Continuum is uniquely qualified to meet ProSource’s IT managed services needs. Following this decision, ProSource sought and acquired West Chester-based Infitech, an IT managed services provider (MSP) and highly successful Continuum partner.

This acquisition jumpstarts ProSource’s entry into the managed services market and enables ProSource and Infitech to meet the comprehensive office technology and IT service needs of small to medium-sized businesses through a single-source solution. Growth Achievement Partners (GAP), a leading provider of sales and operational consulting in the office technology marketplace, played a role in the business model development and will assist in the sales and operational integration of the combined companies.

“The rapidly converging office technology and managed services market presents a tremendous opportunity for dealers who understand that gaining first mover advantage means partnering with the right technology provider who can offer advanced software, deep expertise, and comprehensive services to drive market entry and accelerate growth,” said Brad Cates, president and CEO, ProSource. “Because of their commitment to and success with the Continuum platform, we came to the conclusion that Infitech gives us instant operational capabilities to build on our office technology strengths and become the clear leader in IT managed services serving the tri-state area.”

“Continuum has played a vital part in our growth and success to date,” said Jeffrey Loeb, president, Infitech. “We are excited to join the ProSource team and help them deliver a single-source solution that simplifies management operations, reduces costs and maximizes productivity for our clients.”

“Partnering with ProSource and Infitech is a perfect example of how combining the complementary strengths of three growth-oriented companies can lead to an accelerated market leadership position in IT managed services that is the envy of other office dealers,” said Michael Amiri, Director, Office Equipment Industry at Continuum. “We look forward to helping ProSource and Infitech drive even greater success as newer, non-traditional products and services, such as mobile and cloud-based offerings contribute more to their overall office technology strategy, revenue and profitability.”

ABOUT ProSource

ProSource is one of the fastest growing companies in the tri-state. Serving over 5,000 customers, ProSource is the region’s leader in office technology solutions. ProSource provides solutions for copying, printing, document automation and information technology. ProSource, with an office in Dayton, is headquartered in Cincinnati. Learn more about ProSource by visiting their website at http://TotalProSource.com/ or by calling their Toll Free number: 1-888-698-0763.

ABOUT CONTINUUM

Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering branded Continuum Vault – all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Service Desk, delivering a single, unified managed services experience. The company currently employs more than 650 professionals worldwide, supports over 3,300 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation (www.hire-our-heroes.org), which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners (www.summitpartners.com), a Boston-based growth equity firm that has raised more than $15 billion in assets. For more information, please visit www.continuum.net.

*Information and Communications Technology (ICT) spend among small to medium-sized businesses according to the Forrester report, “Segmenting The US Tech Market” that was published on Dec. 13, 2012.

SOURCE: Continuum Managed Services, LLC

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