Newsletter | March 14, 2012

03.14.12 -- Protect Your Customers From Facebook Threats; Building A Solid MSP Practice: Part 2

Business Solutions Newsletter

| Networking, VoIP & Managed Services Edition

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In This Issue:


Building A Solid MSP Practice: Part 2
By Level Platforms
In this presentation to an MSPU Community audience, Rob Rae, director of partner development and operations at Level Platforms (a remote monitoring and management vendor), explains how VARs can successfully transition their businesses from the traditional break/fix model to a managed services practice.
Watch video...

Why Service-Level Management Is Critical For All IT Service Providers
By Len DiCostanzo, senior VP, Dean of Autotask Academy, Autotask Corporation
At the heart of almost every business relationship are expectations — expectations that have to be set, managed, and met or exceeded. When it comes to IT services, your clients' expectations are going to revolve around the specific services you are delivering and the promises or claims that you make related to them.
Learn more...

A New RMM Helps Quadruple An MSP 's Sales In Three Months
By N-able
After a year of diligently reviewing and testing 15 different remote monitoring and management (RMM) platforms, Paul Kamberis, owner of Paul On Call Computer Service LLC (POCCS), found exactly what he was looking for.
Learn more...

Don't Just Hire A Sales Team — Build It!
By Ken Thoreson, president, Acumen Management Group LTD
Developing a great sales organization involves more than just bringing the right people on board. It requires providing the right opportunities and creating the right culture.
Full article...

Protect Your Customers From Facebook Threats
By BitDefender
As the most popular social network of the moment, with an impressive growth in the last year, Facebook has become lately the scene of complex social engineering attacks, aggressive spam, and massive malware distribution. This paper presents an overview of phishing, spam, and other social engineering attacks against Facebook identified over the last year.
Learn more...

Selling Cloud Services To Business Owners - Part 1
By GFI
Listen to this webinar with special guests Paul Byrne from ChannelCloud and Seth Oxhandler, CEO of Cool Cat Inc., as they talk about ways you can sell cloud to business decision makers.
Watch video...

News

Innovations That Bring New Benefits Also Bring New Security Risks, CompTIA Research Reveals

Innovations that make data more accessible and devices more mobile also create new challenges for information technology (IT) professionals responsible for cybersecurity, according to new research released recently by IT industry association CompTIA.
Read more...

MegaPath Delivers Affordable Ethernet

MegaPath, a provider of managed data, voice, and security services in North America, recently announced a new promotion on its Basic Ethernet 2x2 Mbps and 3x3 Mbps services starting at $199 per month for small, medium, and enterprise businesses in select markets.
Read more...

New Survey Finds That 78% Of IT Security Professionals Believe Network Access Control Is An Essential Function To Protect Enterprises From Mobile Device Risks

Boston Research Group, a provider of research services, found that 78% of IT security professionals believe that network access control (NAC) is an essential function to protect enterprises from mobile device risks and that enterprises want unified policy controls to manage security risks for both mobile devices and PCs.
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NetEnrich Launches Mission-Critical Remote IT Infrastructure Management Services For Midmarket Companies

NetEnrich, Inc., recently introduced its mission-critical remote IT Operations packages for IT solution providers and MSPs who serve midmarket companies with data center build-outs, integration, and professional IT services.
Read more...

Shows and Events

ASCII Success Summit
March 21-22, 2012 | Los Angeles

ISC West
March 28-30, 2012 | Las Vegas

ETA Annual Meeting & Expo
April 17-19, 2012 | Las Vegas

ASIS NYC Security Expo
April 25-26, 2012 | New York

Featured Products and Services

Axcient Complete BDR And Business Continuity Solution
Axcient Complete BDR And Business Continuity Solution

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Axcient

AVG Anti-Virus 2012
AVG Anti-Virus 2012

Product Details
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AVG Technologies USA, Inc.

Bitdefender Client Security
Bitdefender Client Security

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Bitdefender, LLC

Remote Environment Manager
Remote Environment Manager

Product Details
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N-able Technologies Inc.


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