Case Study | November 29, 2012

Quaker Steak & Lube Restaurants Go Mobile

Source: Partner Tech Corp.

QUAKER STEAK & LUBE

Founded in 1974, Quaker Steak & Lube® is a family friendly restaurant with a motorsportsthemed atmosphere. Commonly referred to as "The Lube®," the restaurant features a unique blend of great service, award-winning food, supercharged events and eye-popping décor. Today, with over 45 locations, The Lube® serves over 80 million wings annually, sells its bottled sauces around the world, has won the title of "Best Wings USA," and has over hundreds of local, national and international awards for its wings and over 21 signature sauces.

CHALLENGE

Quaker Steak & Lube, having been in business for decades – since 1974 – was running an outdated POS terminal system. This was causing operations to slow down and run inefficiently. Quaker Steak & Lube wanted to be more technologically efficient in their daily operations, allowing them to faster and better serve their valued customers.

SOLUTION

Partner Tech and onePOS were brought in to upgrade Quaker Steak & Lube’s POS solution and enhance efficiency and the customer experience. The Partner Tech handheld ordering terminal, the OT-110, was chosen as the ideal mobile handheld for Quaker Steak & Lube’s wait staff.

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