Many break-fix VARs tell me that they believe the as-a-Service model and more recurring revenue would be good for the health of their business, but they don’t know how to get started. Reading articles about established managed services providers can be overwhelming. We don’t assume the transition from break-fix is easy, but we do think it’s necessary, and so we strive to give you as much actionable information as possible on the subject. This is the main reason why we’ve dedicated so many pages in our magazine to the topic. Heck, it’s the reason we launched our conference, Channel Transitions.
While at RSPA INSPIRE last week, two veteran MSPs took to the stage and provided attendees with some simple advice concerning the move to the as-a-Service model. Both led their respective companies from break-fix models to the MSP model — and much improved profitability. Unfortunately, because I was scribbling so furiously, I can’t remember who said what. I beg their pardon now, and will attribute all of the following nuggets of wisdom to either and both Israel Lang and Brad Schow (both now with HTG Peer Groups).
The above just scratch the surface of the as-a-Service transition. I realize that. However, if you collect a few tips here and a few there, you’ll be on your way to making better, wiser decisions about your transition. Incidentally, if you're a VAR in Santa Ana, CA, Boston, or Chicago, I have a few free passes I've been authorized to give away to VARs. Check out our Channel Transitions microsite and hit me up if you're interested.
The Gran Melia Golf Resort in San Juan, Puerto Rico hosted the RSPA INSPIRE Thought Leadership Summit Feb. 2-5, 2014. For complete coverage of RSPA INSPIRE, go to www.BSMinfo.com/go/InsideRSPA and http://blog.bsminfo.com.