News | January 31, 2013

Quorum Disaster Recovery Report Exposes Top Causes Of Downtime

Solution That Enables Instant Recovery of Data, Applications and Systems, Along With Regular Testing, Prove Critical to Avoid Costly Downtime

SAN JOSE, Calif. – Quorum®, the leading provider of one-click backup, recovery and continuity for small to mid-sized businesses, today unveiled results from its "Quorum Disaster Recovery Report, Q1 2013," which details findings on the most common causes of system downtime. Culled from Quorum's hundreds-strong global customer base, the findings ultimately reveal that the best defense against downtime is installing a disaster recovery solution that ensures the business is operational in minutes, rather than days; and performing regular system testing for added peace of mind.

While natural disasters tend to take center stage when considering the causes of downtime, hardware and software failures and human error are statistically more common. In fact, hardware failures alone comprise more than one-half of disasters for small to mid-sized businesses, according to the Quorum Disaster Recovery Report. And given it takes an average of 30 hours for recovery (according to IT managers), small to mid-sized businesses are at risk of losing customers, their reputation and hundreds of thousands of dollars in revenue.

"In the case of hardware failure, most people have faith that their system will failover, saving them from system downtime. Unfortunately, this is not always the case," said Randy Mateo, IT manager at California Bankers Assoc. "Recovery after hardware failures can take especially long, so it's particularly important to deploy a disaster recovery solution that gets employees working again in minutes, rather than days."

The Quorum Disaster Recovery Report's detailed findings are supported by real-world anecdotes — from a SAN failure that caused three excruciating days of downtime for one company to another's triumph over Superstorm Sandy, thanks to system testing. These stories, along with an overview of the solution landscape, help reinforce the importance of disaster recovery technology that delivers instant recovery of data, applications and systems. Regular testing, too, is presented in the report not as an afterthought or hope, but rather, as a critical piece of the overall disaster recovery pie.

"The goal of the Quorum Disaster Recovery Report is to underscore the notion that, while devastating, downtime cause by a tornado or earthquake is much less likely to occur than by something like a less-spectacular hardware failure," said Larry Lang, CEO, Quorum. "With this in mind, small to mid-sized businesses must prepare for the worst with the best — a disaster recovery solution that enables instant recovery and allows for on-demand and automatic testing."

To read the "Quorum Disaster Recovery Report, Q1 2013" in its entirety, please click www.quroum.net/DRReport.

About Quorum

Quorum® provides assured, one-click backup, recovery and continuity, helping businesses safeguard their revenue, customers and reputation. The award-winning Quorum series of appliance and hybrid cloud solutions makes continuity a reality for small to mid-sized companies, letting them recover from any type of disaster within minutes. Most importantly, Quorum is simple and cost-effective. If your company avoids just 30 minutes of downtime, the Quorum solution pays for itself. The company is headquartered in San Jose, Calif. To learn more, please follow us on Twitter@quorumlabs, check out our Facebook page or visit www.quorum.net.

Quorum, One-Click Recovery and the Quorum logo are trademarks or registered trademarks of Quorum, Inc. in the United States and other countries.

SOURCE: Quorum

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