Case Study | April 21, 2014

rbTech Raises The Operational Bar WIth RMM Solution

Source: N-able Technologies Inc.

“If you don’t evolve, you don’t succeed,” says Rubin Bennett, owner and founder of rb Technologies (rbTech), an IT services firm with customers throughout the New England region. With more than 16 years in the business, Bennett knows what it takes to grow and thrive even as new advances drive change in the fast-paced technology industry.

Located in East Montpelier, Vermont, where small business is the name of the game, rbTech opened its doors in 1997 and employs a staff of six, including five engineers.

In 2012, Bennett sensed a need to become more proactive – instead of reactive – as clients began to express an interest in more robust IT services to protect and optimize their businesses. Bennett knew that remote monitoring and management (RMM) technology could get his company where it needed to be, offering a foundation for more efficient operations and a better way to build a managed services practice.

“We realized it was time for us to raise the operational bar and provide a more comprehensive, professional level of service,” Bennett says.

His RMM evaluation process encompassed solutions from Kaseya, LabTech and Level Platforms, but ultimately Bennett went with N-able by SolarWinds®, the global leader in RMM and service automation software.

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