5 Reasons Why HR Apps Are Not "Stand Alone" Solutions

By Robyn Porter, Human Resources Manager & Consultant, HTG Peer Groups

Lately there’s been a lot of buzz in the SMB space regarding the use of HR apps, and many have emerged as a way to fill some HR voids for small business owners. Offering scalable and affordable applicant tracking systems (ATS) and human resource information systems (HRIS), the apps seem to alleviate the need to hire HR staff. While I realize I’ve “got a dog in this fight” (after all, can’t these apps potentially replace the need for HR staff like myself?), I have worked with a few of these lately and have some insight I think will be helpful implementing HR apps and arguing that they cannot and should not replace the need for HR professionals.

1. Recruiting Is Never That Easy. In an age of fierce employer competition for skilled workers, the last thing you should be doing is “dumbing down” your recruiting processes.  ATSs often do that, using filters that you don’t realize are in place. Tech-savvy candidates have found ways around the software, resulting in the flooding of your inbox with unqualified candidates and the elimination of those who may be more qualified.  Keep in mind that ATSs are designed to filter out candidates using algorithms and may not necessarily cast a wide enough net. While I have found ATSs very helpful with collaboration and tracking, I have also found they make “mistakes” and should never solely be relied upon to screen candidates. 

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