Newsletter | July 15, 2014

07.15.14 -- Refine Your Managed Services Blueprint

Business Solutions

In This Issue:

Life-Changing Content, Just For You
By Mike Monocello, editor in chief
By Mike Monocello, editor in chief If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable, and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.
MAXimize Internal Efficiency In Your Business! ServiceDesk White Paper   MAXimize Internal Efficiency In Your Business! ServiceDesk White Paper
As a managed service provider (MSP) the quality of your service delivery can be vital for the growth and success of your business.

ServiceDesk is a powerful help desk tool and customer service solution to help you offer the best quality IT service you can!

Download your free white paper:
7 key considerations to help get your service desk up and running — fast!

Read how customers will use a Service Desk system, what SLA could be set, best practice, and more.
Featured Articles
Refine Your Managed Services Blueprint
By Jay McCall
This MSP finally started experiencing year-over-year double-digit profits in managed services after making a few changes to its processes.
Marketing Measurement ... Who Even Does That?
Performance improvement and optimization are goals that many companies strive to achieve. The same goal should be practiced when it comes to approaching your marketing efforts.
Grow RMM Sales With MDM Services
By Jay McCall
MDM (mobile device management) is a must-have service for many of your customers and a great way to increase your monthly recurring revenue — if you take the right approach.
Maximize Your Revenue Potential With Sell Service Provider Program
Access Dell's portfolio of solution offerings; diversify and grow your business; become your customer's one stop shop for all their ITaaS needs.
No Time For POS Downtime
By Jay McCall
Your retail clients can lose tens of thousands of dollars an hour if their brick-and-mortar or online point of sale systems crash, making BDR (backup and disaster recovery) a must-have.
4 Ways To Keep Your Customers Safe From A Cyberattack
By Marco La Vecchia
The threat landscape has seldom been more risky for small businesses than it is today. Cyber criminals have figured out that most small businesses are holding extremely valuable customer and financial data. They also know that most small businesses are less well equipped to deal with attacks than larger enterprises.
Leveraging Network Assessment To Increase Revenues
By Mark Winter
Lucrative managed service agreements are the Holy Grail for solution providers, generating incremental recurring revenue. When multiplied over many clients, these services can swiftly add up to sizable, predictable monthly incomes.
LanDynamix's Business Takes Off With Proactive Support And Automated IT Services
Established in 2006 by Managing Director Peter Clarke, LanDynamix is a frontrunner in the South African managed services market. With offices in Johannesburg and Cape Town, the firm has seen sales rise as a result of leaving the reactive IT services world behind and focusing instead on being 100 per cent proactive for the benefit of clients.
Lead With BDR, Follow With Managed Services
By Jay McCall
After winning a backup and disaster recovery (BDR) implementation, an MSP changes its hotel client’s break-fix mentality and earns a 3x upsell with monthly recurring revenue.
Most Popular News
HHS And The Future Of Telemedicine Regulations
Healthcare IT News For VARs
The Cloud: Taking Healthcare Clients To The Next Level
GFI MAX Webinar: Delivering Superior Customer Service With ServiceDesk
HP Helps Customers Switch To Software-Defined Networking Through Infrastructure Migration
KnowBe4 Alerts Users: Cryptolocker Variant Threat Goes Stand Alone
Ventev Solves Stadium Wi-Fi Coverage And Capacity Challenges With Unique TerraWave Under-The-Seat Wi-Fi Solution
Syncrify Brings Security, Synchronization, Reporting To Private Cloud
Featured Event
Channel Transitions
East | July 22nd | Boston, MA
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
Industry Events
CompTIA Channel Con
August 4 to 6, 2014
Phoenix, AZ
MAX Conference
September 8 to 10, 2014
Orlando, FL
Featured Products And Services
ErisBusinessSystem 4-Line Phones
ErisBusinessSystem 4-Line Phones
  Download Datasheet
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Vtech Communications
Help Desk And Ticket Tracking For MSPs
Help Desk And Ticket Tracking For MSPs
  Download Brochure
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N-able Technologies Inc.
AXIS P72 Video Encoder Series
AXIS P72 Video Encoder Series
  Download Datasheet
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Axis Communications
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