Case Study | April 15, 2013

Retail Chain Manages Liability With IP Security

Source: Pivot3

Spec’s Wine, Spirits and Finer Foods has been owned and operated by the same Houston family since 1962. The company operates more than 60 stores located throughout the state of Texas, offering the best selections of wines, spirits, beers, liqueurs, cigars and, in its larger stores, fine gourmet foods.

The Challenge

Spec’s was relying on DVRs, and a mix of analog and megapixel cameras for its surveillance, loss prevention and internal compliance needs but it wanted to increase the capabilities of its system. Spec’s preferred the detail and clarity offered by high-resolution cameras and also wanted to be able to save recorded video for a period of two years. This proactive, internal policy would enable the company to access stored video for investigations and provide peace of mind in the event a lawsuit is filed during the state’s two-year statute of limitations. Being a family-owned business, limiting loss in this area is of critical importance.

“If we can avoid one fraudulent claim of slip-and-fall, our surveillance system pays for itself,” said Mary Evans, Loss Prevention Manager, Spec’s Wine, Spirits and Finer Foods.

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