Newsletter | July 22, 2013

07.22.13 -- Retail VARs: How Did It Come To This?

Business Solutions Newsletter

| Point of Sale & Payment Processing Edition

In This Issue:


Retail VARs: How Did It Come To This?
By Mike Monocello, editor in chief
Past events, actions, and inactions have led retail VARs to a key turning point. Whether the story ends in ruin or prosperity is for each VAR to decide.
Learn more...
'As A Service' Notes & Best Practices For Retail VARs
By Mike Monocello, editor in chief
Don’t make the same mistakes others before you have. Leverage every resource possible to shorten your learning cycle and avoid common mistakes.
Learn more...

4 'As A Service' Sales Pitfalls Retail VARs Must Avoid
By Jay McCall, networking and managed services editor
Higher profit margins and steadier income are real possibilities for companies selling recurring revenue solutions and services. To achieve this goal, you’ll need to plan ahead for business process changes.
Learn more...

Sponsor

ASIS 2013: STRATEGIC. SMART. SECURE.

Today’s smart, strategic solutions mesh together all aspects of physical and logical security. The ASIS International 59th Annual Seminar and Exhibits focuses on the timely solutions and up-to-date intelligence security professionals need to face tough challenges, mitigate risk, and keep them at the top of their game. Join more than 20,000 industry leaders, September 24 to 27, 2013, in Chicago for security’s most influential event.

Services 101: Automation Tools For Retail VARs
By Jay McCall, networking and managed services editor
It’s time to understand the roles RMM (remote monitoring and management) and PSA (professional services automation) tools play in your success and how they differ from other tools out there.
Learn more...

5 Ways To Sabotage Your Mobile POS Installs
By David J. Gosman
At first glance, it seems like the requirements for mobile POS installations are easy: a wireless network, a few mobile devices and a point of sale package are all that are needed to start ringing sales. This may be true, but the best VARs know that there’s a lot more planning that goes into these installs than just those two elements.
Full article...

Vendor Management: Reduce Complexities For Your Clients
How many different vendors do your clients have to deal with? Printer guys, phone people, security systems… the list goes on. Simplify life for your clients by offering vendor management as a service.
Full article...

Executive Commentary

Six Mistakes To Avoid With Mobile Payments
By Ed Weiser

When your customers are ready to buy, they shouldn’t have to wait. You should be able to take their payment anywhere in the store. But are you ready for the challenges that provides?
Full article...

Executive Commentary

Five Elements To Include In Your Corporate Social Media Policy
By Lauren Formalarie

Living in the days that social media has become a common tool for corporate crisis management — in some cases causing the crisis and in others attempting to tame the uproar a crisis has produced — it has become necessary and mandatory for businesses to have a social media policy.
Full article...

White Paper

Is Donation Technology Right For Your Business?

The intent of this paper is to assist ISO’s and VARs in determining how technology fundraising at the POS may fit into your business model. It may not be for everyone.
Learn more...

Blog

When It's Time To Fire A Customer
By Mike Monocello, editor in chief

Some experts advise you to periodically (6 months is a good rule of thumb) review how much effort you're putting into each of your customers. Doing so will enable you to uncover some interesting things.
Full article...

Blog

3 Ways To Ease Managed Services Cash Flow Challenges
By Jay McCall, networking and managed services editor

I've been pretty vocal lately about transitioning your business to a recurring revenue model. By far, the most common objection I hear has to do with the financial strain a company can feel when migrating away from the lump sums associated with the old break-fix model. Here are a few tips concerning this transition that might cushion the cash flow blow.
Full article...

Shows And Events

RetailNOW
August 4 to 7, 2013 | Las Vegas, NV

RetailNOW is where the industry meets each year for exclusive exposure to industry education, networking, and a diverse exhibit hall featuring the latest products in the retail technology industry. Be where the industry meets August 4 to 7, 2013. Register Today.

Channel Transitions
October 7, 2013 | Philadelphia, PA

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