Source: N-able Technologies Inc.
In part 3 of this series based on an in-depth survey of 1,800 MSPs, N-able CEO and co-founder Gavin Garbutt defines and provides insights into the 4 rules common among the most successful managed services providers:
Rule 1: Have a Strategy for Success
Rule 2: Know Your Customer = Own the Data
Rule 3: Keep Sales Simple, Intuitive, and Cost Effective
Rule 4: For Scalability, You Must Standardize and Automate NOC and IT services
Go to: Part 1 – Part 2 – Part 4 – Part 5A – Part 5B – Part 6