Newsletter | August 14, 2013

08.14.13 -- Secrets Of Managed Services Veterans

Business Solutions Newsletter

| Storage & General Computing Edition

In This Issue:


Easy To Use, Easy To Sell
Business continuity does not have to be difficult.  With the right solution, it’s easy.  Learn how WingSwept, an IT consultancy in North Carolina, uses and sells Datto SIRIS, and kept a construction company operational following a server crash.
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Sponsor

Are you on board with the value of offering backup and disaster recovery (BDR) to your clients? If yes, then make sure you're at the only event focused on selling and managing Datto BDR solutions, the Datto Partner Conference. REGISTER TODAY!

MSP Sees Steady Revenue Growth With Help From RMM Software
When Tim Martin established Neoscope Technology Solutions in February 2006, he had two customers and a desire to find the best remote monitoring and management (RMM) tool available. He demoed one customer with Continuum and the other on a different RMM. Before long, the winner was clear.
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Steering The Way To More Reliable Storage For In-Car Video Systems
Placer County purchased three Pivot3 DataBanks with 36 terabytes of capacity. The DataBanks reside in a single rack, together with two switches and a server running the Pivot3 storage management software.
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Cloud Is A Movement, Not A Maturity Model: Five Things MSPs Must Get Right
By Mike Cullen
For today’s MSPs, cloud is no longer a choice or even an evolution. It's a movement whose time is now, and every managed service provider (MSP) has got to be a part of it or risk losing their customers.  Whether you’ve already made the plunge or not, here are five key things that MSPs need to get right if they want to grow and thrive in the new cloud economy.
Full article...

White Paper

Business Plan Blueprint: Turn Your Dreams Into Actionable Goals

Having a solid business plan is one of the best predictors of the future success of your company, but few business owners take time to sit down and actually create a business plan.
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From The Editor

Secrets Of Managed Services Veterans
By Mike Monocello, editor in chief

I’ve been pretty vocal lately about transitioning your business to a recurring revenue model. I’ve been trying to get everything down in my blog, but sometimes I look back and discover that I missed sharing some lessons or find that what I thought were small lessons were actually fairly important.
Full article...

Magazine Article

Keep Your Managed Services Customers From Reverting To Break-Fix
By Jay McCall, networking and managed services editor

This MSP’s four-step approach to selling managed services created a 98 percent customer retention rate and 40 percent sales revenue growth last year.
Full article...

Shows And Events

ASCII Success Summit
September 18 and 19, 2013 | Austin, TX

GFI Partner Summit
September 23 and 24, 2013 | Las Vegas, NV

ASIS 2013
September 24 to 27, 2013 | Chicago, IL

Channel Transitions
October 7, 2013 | Philadelphia, PA

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

Free Magazine

 

 

PSA Software Product Reviews

ConnectWise PSA (Professional Services Automation) Product Review
Brad Horsley is the CTO of Choice Solutions, an MSP who was featured on the cover of our October 2012 issue. Horsley's company has been a ConnectWise user for more than three years. We sat down with Horsley to talk candidly about the strengths and weaknesses of the ConnectWise PSA software Choice Solutions uses.

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Business Solutions Magazine
ConnectWise PSA (Professional Services Automation) Product Review

Autotask PSA (Professional Services Automation) Product Review
Dale Walls is the president of Corsica Technologies, an MSP who was featured on the cover of our August 2012 issue. Walls has been an Autotask user for the past seven years. We sat down with Walls to talk candidly about the strengths and weaknesses of Autotask.

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Business Solutions Magazine
Autotask PSA (Professional Services Automation) Product Review

Tigerpaw PSA (Professional Services Automation) Product Review
Elizabeth Elder is an IT manager, consultant, and certified PMP (project management professional) at Choice Technologies, an MSP that was featured on the cover of our February 2013 issue. Elder is the Tigerpaw Software expert at her company and has been using this product for the past nine years. We sat down with Elder to talk candidly about the strengths and weaknesses of Tigerpaw.

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Business Solutions Magazine
Tigerpaw PSA (Professional Services Automation) Product Review

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