See How Easily You Can Offer MSP Services

Brendan Howe, managing director, TDCNet, details his experiences as he transitioned from delivering "break/fix" IT services to managed services with recurring revenues. He explains how he used Managed Workplace and Network Audits to forge more intimate relationships with his customers and elevate his position from traditional service provider to trusted advisor.

Brendan Howe is the managing director and co-owner of TDCNet. He advises TDCNet's 100-plus small business clients on how to effectively use technology to increase their company's efficiency, profitability and security, and has authored several e-books about critical technology topics for SMBs.