Newsletter | June 4, 2014

06.04.14 -- Self Service Portals -- Making A Difference

Business Solutions

In This Issue:

What The Mobile Payment Industry And Bitcoin Can Learn From Napster
By Mostafa Razzak, principal, JMRConnect
By Mostafa Razzak, principal, JMRConnect Years ago when the first BlackBerry “smartphones” came out there was a running joke among flip-phone advocates that when BlackBerry users answer their phones it looks like they’re holding a wallet to their faces. Who would have thought 10 years ago that this snarky remark was actually a prophetic word, with smartphones now playing a key role in the $235 billion mobile payment space?
  Harbortouch is a leading national provider of touch screen point of sale (POS) systems and payment processing services. As pioneers of the "as-a-Service" model, Harbortouch offers an unprecedented "free" POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs. For more information about Harbortouch, visit or email
Featured Articles
Bridging The Last Mile For Mobile Payments
Mobile payments show great promise, but nearly a decade after being introduced, consumers have displayed very little adoption and merchants have realized little profitability. According to mobile research and advisory firm Yankee Group, nearly 70 percent of consumers are interested in adopting mobile payments, but less than 14 percent have actually completed a mobile transaction in the past six months.
BBQ Restaurant Improves Productivity And Sales With POS Solution
See how Harbortouch improved productivity and sales at Bradley’s Pit BBQ.
Self-Service Portals -- Making A Difference
By David McSweeney
Self-service portals – a good portion of individuals use them on a regular basis, and most if not all of us have heard of at least one in particular in the past several weeks –
Antimicrobial Coatings And Healthcare Devices: An Emerging Innovation
By Megan Williams
As technology plays a greater part in healthcare, more attention is being paid to how it interacts with the healthcare environment. Most specifically, how device surfaces and materials behave in terms of harboring microorganisms. Until recently, occasional wipe-downs with external treatments were the standard method of sanitizing devices, but innovative companies have begun incorporating antimicrobial properties into device cases.
Peer-To-Peer: IP Video Sales Complement Other Lines Of Business
By Bernadette Wilson
The Business Solutions article “IP Video And Access Surveillance Control: A Profitable Combination,” highlights the success Global Data Systems (GDS) has experienced providing facilities-based telecommunications, data center, cloud computing, and systems integration solutions and services. GDS, which deployed the first Cisco VoIP phone system in the U.S. and is currently the only Louisiana-headquartered Cisco Gold Partner with 24/7/365 NOC (network operation center) operations support, recognized physical security as a complement to its offerings.
Bringing 5 Top Benefits Of IP Security Solutions Into Focus
By Kim Loy
New industry reports, including one from IHS Research, have found that IP video revenues are expected to overtake analog sooner rather than later. For years, industry visionaries have been touting the benefits of networked-based surveillance, highlighting the features and benefits that IP solutions deliver to integrators and end users. The value proposition of IP technology is favorable both in terms of benefits and also lower upfront and ongoing costs. When looking at the complete picture, it’s clear the future lies in IP: As a company, we have built our business on exactly this philosophy.
3 Wristband Printer Applications That Ensure Accuracy, Streamline Processes
By Tom Roth
When it comes to tracking physical assets, nothing matches the accuracy, simplicity, and cost-effectiveness of bar coding. The same holds true for tracking customers — whether they are patients in a hospital setting, attendees at an event, or inmates in a prison.
6 Must-Haves For Retailers' Mobile Platforms
By Greg Burch
The mobile platform has become a key strategic component for retailers focused on creating a compelling in-store experience for shoppers, enabling clerks to provide increased service and bringing the point of sale to the in-lane point of service.
6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment
By Jim Hilton
Technology advancements for the direct store delivery (DSD) environment have outpaced both the industry’s need for those advancements and its ability to quickly adopt these new technologies. Today’s DSD environment is well past its fourth generation of technology, and the original return on investment (ROI) for automation occurred in the 1970s. While times have changed, the DSD use case still requires the customer be served in the same manner they were more than 40 years ago — consequently, the ROI for new technology investments may not be obvious. 
Applying Sustainability To Perimeter Video Surveillance
By Dave Tynan
Sustainability is a major concern for today's enterprises. Organizations increasingly are looking at how they can be more environmentally conscious and less disruptive to the ecosystem. The clear trend is toward addressing sustainability issues proactively and globally.
Most Popular News
Mercury Discusses Recurring Revenue At Channel Transitions West
Retail IT News For VARs
Restaurant And Hospitality IT News For VARs
Field Service IT News
Grocery And Convenience Store IT News For VARs
Datalogic: Healthcare Providers Are Adopting, Upgrading Technologies
How Citizen Printers Are Used For Healthcare
Zebra Technologies: Bar Coding Is Bridge Between Patient And EHR
Featured Event
Channel Transitions
East | July 22nd | Boston, MA
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
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