Newsletter | October 11, 2013

10.11.13 -- Sell Network Security As A Service To Reach More Customers

Business Solutions Newsletter

| Networking & Managed Services Edition

In This Issue:


Remote Monitoring And Management: The Key To Proactive, Efficient IT Service Delivery
In order for IT service providers to succeed, it’s paramount that they find a competitive advantage and continually develop new ways to find additional revenue streams. IT service providers need to be able to do it all for their clients — from managing entire technology infrastructures to responding quickly to a multitude of end user needs.
Learn more...

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Renewed Reliability Makes For Rewarding Partnership Between PCSI And Continuum
PCSI is facing a continuing challenge to delivering peace of mind and better bottom line to customers through service, knowledge, and tailored solutions. After being with Zenith for nearly four years, PCSI gave Continuum a shot because of their amplified customer service, innovative solutions, and convenient price structure.
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Leverage Reporting Tools To Prove Value, Retain Customers
MSPs urgently need a strategy for long-term client retention. Key to that strategy is to continually remind customers of the value of managed services, which requires ongoing communication. Without communication, customers quickly forget that MSPs work day in, day out to keep their networks healthy, secure, and running without productivity-hindering outages.
Learn more...

Sponsor

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Create A Referral Program To Grow Your IT Business
The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.
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5 Must-Haves For School Security Systems
By Steve Surfaro
Solutions for a wide range of educational institutions include numerous technologies, but the most useful are those that complement operating procedures, incident response, crisis management/recovery, and the security master plan.
Full article...

Blog

IT Nation Equips Partners For Success
By Bernadette Wilson, associate editor

ConnectWise's IT Nation on November 13 to 15 in Orlando will focus on partners' businesses, thought leadership, and best practices.
Full article...

Tech Trends

Sell Network Security As A Service To Reach More Customers
By Jay McCall, networking and managed services editor

As network security threats continue to grow and become more complex, cloud-based security solutions are playing a growing role in helping VARs and MSPs protect their customers.
Full article...

Executive Commentary

Ways To Use PSA Reports To Improve Your Business
By Vince Tinnirello

Depending on the PSA you use, some reports may be standard, and already present in a report library, while others may need to be custom built, using the reporting engine. ASCII Group member Vince Tinnirello, CEO, Anchor Network Solutions, shares five key reports that all MSPs should be using to measure their businesses each month.
Full article...

News

Cloud Computing Study Indicates Challenge Is To Keep Up With Demand

Healthcare IT News For VARs — October 2, 2013

Continuum Meets HIPAA Compliance Standards

Shows And Events

OKI Game Changer Tour 2013
October 15, 2013 | Fort Lauderdale, FL

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

IT Nation
November 13 to 15, 2013 | Orlando, FL

Featured Webinar

Building Value In The Market For MSP's

The managed service provider (MSP) business offers many advantages to solution and service providers looking to expand and evolve their businesses. However, as more and more solution providers assess, build, and launch MSP businesses, a number of key challenges are being uncovered.
Read more...

Featured Products And Services

LabTech Mobile
LabTech Mobile

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LabTech Software

Continuum Remote Monitoring And Management
Continuum Remote Monitoring And Management

Product Details
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Continuum Managed Services

KineticCloud Backup For PC And MAC
KineticCloud Backup For PC And MAC

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KineticD

UPS
UPS

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APC by Schneider Electric


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