Newsletter | August 19, 2013

8.19.13 -- Sell Services Beyond The Cash Register -- Or Else

Business Solutions Newsletter

| Point of Sale & Payment Processing Edition

In This Issue:


EMV: Preparing For Changes To The Retail Payment Process
A forthcoming shift in the liability for card-present fraud — and changes to the customer-facing payment process — require the attention of merchants and acquirers.
Learn more...

Sponsor

Vantiv is a leading provider of payment processing services and related technology solutions, differentiated by a single, proprietary technology platform. We work with merchants and financial institutions of all sizes to develop programs that simplify payments and focus on new revenue and opportunities. Our people, partnerships and technology can help make your goals more achievable than ever.

Let's talk about flexible payment solutions that can help enable success for you and your customers. www.vantiv.com. Expect more.

Sell Services Beyond The Cash Register — Or Else
By Jim Roddy, president, Business Solutions magazine
Greg Dixon, ScanSource’s CTO and technology evangelist, began his “Mobility Agility” presentation at RetailNOW Monday promising attendees they’ll leave with 60 pounds of actionable information. He certainly delivered.
Full article...

5 Ways PSA Reports Can Improve Your Business
By Suzy Kratochvil, Tigerpaw Software
Suzy Kratochvil, director of training and implementation for Tigerpaw Software gives five ways professional services automation (PSA) reports can improve your business, providing a greater depth of data and analysis than reports from an accounting application or CRM tool alone.
Full article...

Sponsor

ASIS 2013: STRATEGIC. SMART. SECURE.

Today’s smart, strategic solutions mesh together all aspects of physical and logical security. The ASIS International 59th Annual Seminar and Exhibits focuses on the timely solutions and up-to-date intelligence security professionals need to face tough challenges, mitigate risk, and keep them at the top of their game. Join more than 20,000 industry leaders, September 24 to 27, 2013, in Chicago for security’s most influential event.

Posiflex Unveils New Product Roadmap For POS, Digital Signage, And Wireless Terminals
Small is big with a new line of compact form factor POS touch screen terminals.
Read more...

APG Cash Drawer Exhibits Bluetooth Cash Drawer At RSPA RetailNOW Convention
APG’s new Bluetooth interface enables a printer kick cash drawer to securely pair with a tablet/mobile device.
Read more...

LightSpeed Announces The Launch Of LightSpeed Cloud
This company releases Web-based POS and iPad App for inventory-centric retailers, and accelerates growth with the acquisition of MerchantOS.
Read more...

Star Micronics Launches The DK-AirCash
The DK-AirCash enables the control of the cash drawer either directly through an Ethernet or Bluetooth connection.
Read more...

Case Study

Pivot3 Provides Investment Protection For Future Expansion Plans At The Mall Of America

The Mall Of America was looking for a way to protect its more than 100,000 daily visitors and 13,000 employees in 4.2 million square feet of enclosed space with more than four miles of storefronts.
Learn more...

Executive Commentary

A Roadmap For Increasing Prices Without Losing Customers
By Justin Crotty, NetEnrich

One of the most frequently asked questions by VARs and MSPs is "How can I increase pricing without losing customers?" The answer is that VARs and MSPs must clearly communicate the value proposition of their services; otherwise they may never be able to justify the increase. This, however, is easier said than done, with many VARs and MSPs still competing on price, rather than value. So, how do you make more money?
Full article...

Executive Commentary

Tablets And Mobile Payments Present A Great Opportunity

Tablets, smartphones, EMV, mobile payments, and alternative payments like PayPal and Google Wallet are all rapidly changing the point of purchase experience. Over the next five years, U.S. consumers will adopt mobile payments at an accelerated rate, reaching $90B by the end of 2017. Furthermore, 80 percent use their smartphone to shop, and 4 out of 5 users access retail content on their phone.
Full article...

Executive Commentary

Two Bundles, One Breakthrough Solution For Secure Point-Of-Sale

Selling "total solutions" is a channel concept easier said than done, especially when it comes to secure, compliant, and complete solutions for point-of-sale. Resellers must have the resources, time, and expertise to create unique hardware and software bundles for different needs, including integrating retail applications with powerful video surveillance for retailers in search of a single solution to meet multiple POS needs.
Full article...

Shows And Events

Channel Transitions
October 7, 2013 | Philadelphia, PA

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