Article | November 2, 2011

SMBs Are Ready To Embrace Managed Services

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With technology becoming more complex and access to skilled IT staff more expensive, remote monitoring and management automation software vendor N-able has gathered managed service providers (MSPs) at its annual N-able Summit to help them learn how to tap the growth potential in the small and medium-sized business (SMB) market.

A key part of Ottawa-based N-Able's SMB strategy is a $115M “freemium” program that will see some N-able MSP partners provided with up to $108,000 in free licenses, depending on partner size, for N-able offerings such as Essential, Policy Manager and Security Manager to help them convert new customers to the managed services model and go deeper with existing clients.

“We're taking our Freemium program to the next level,” said N-able CEO Gavin Garbutt. “We know that if we invest in you and you achieve your goals, we're all going to be massively successful together.”

SMB has been a key growth area for N-able, with the number of SMB customers managed by N-able's partners growing by 175 per cent since 2009, from 17,000 to over 50,000 today. But the vendor sees still further untapped growth potential.

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